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URBACT National Training Scheme - SEMINAR 1 Malmö, May 29-30. Trainers: Robert Arnkil (Fi) & Ulf Hägglund (Swe) Coordinator: Bertil Nilsson, NDP Sweden (Malmö). OPENING. Welcome by the host institution. Get to know each other. Objectives for the seminar.

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URBACT National Training Scheme - SEMINAR 1
  • Malmö, May 29-30

Trainers: Robert Arnkil (Fi) & Ulf Hägglund (Swe)

Coordinator: Bertil Nilsson, NDP Sweden (Malmö)

Objectives for the seminar
  • To build a common and shared understanding of the URBACT objectives and method
  • To strengthen URBACT partners’ capacity to develop a participative action-planning process, involving all relevant stakeholders
  • To provide URBACT partners and LSGs coordinators with tools and methods to successfully run their ULSG throughout the network life cycle and co-produce a good Local Action Plan
  • To allow URBACT partners to exchange and learn from their peers’ and to network at national level
URBACT II - Objectives
  • European Programme of Territorial Cooperation 2007-2013

(jointly financed by ERDF and the Member States – budget 69 M€ )

  • Main objective

To promote integrated & sustainable urban development in EU cities

  • Specific objectives
      • To facilitate exchange and learning activities among urban policy-makers, decision-makers, practitioners (Exchange & Learning)
      • To draw lessons and build knowledge based on ground realities (Capitalisation)
      • To support local policy-makers and practitioners to develop integrated action plans for sustainable urban development (Capacity building)
      • To disseminate good practices and lessons drawn from the transnational exchanges (Communication & Dissemination)

Title of presentation I Wednesday 27 March 2013 I Page 8

State of play
  • 3 calls for proposals

2008: 19 thematic networks & 7 working groups (completed)

2010: 9 thematic networks (completed)

2013: 15 thematic networks (starting implementation phase)

  • 511 partners from 28 MS/ PS

87% cities

20 metropolitan areas but predominance of small/medium size

15 regional authorities

13 Universities/ research centers

  • 3800 persons involved in Local Support Groups (calls 1 & 2)

URBACT programme Wednesday 27 March 2013 I Page 9

main challenges
  • How to organise transnational exchanges as a learningprocess in order to have a local impact on the partnercities
  • How to buildusefulknowledge for the outside world withexperiencesfrompartner-cities





1. Transnational exchanges
  • Transnational exchange and learningactivities
  • IntegratedApproach : social, economic, physical, environment
  • Participative Approach : URBACT Local Support Groups
  • Action-oriented : Local Action Plans
  • Support to networks
          • Expert support
          • Secretariat support
          • Capacity building
  • WorkingwithManagingAuthorities
2. Building knowledge – Capitalisation
  • Thematic poles clustering networks along cross-cutting themes
  • Synthesis publications building on networks’ results (URBACT TRIBUNE, URBACT Results, etc.)
  • Seminars, conferences
3 communication and dissemination
3. Communication and Dissemination
  • A
  • Each network in charge of theirown mini-site
  • National Dissemination Points
  • Using the social networks: blog, Facebook, Twitter
  • Events, publications
  • To promote and to disseminate
  • To reachpractionnersthroughout Europe
Group discussion
  • What will be the added value of applying the URBACT Method to address local problems/ policy challenges?
  • What are the main challenges you see in applying the URBACT Method in your city?
  • No “one size fits all” format/ composition
  • Composition depends on policy challenge you intend to address, on local realities and “history”
  • ULSG should be fit for co-production of an integrated action plan, with no secured funding for implementation
  •  need to be clear on the roadmap and expected roles & outcomes
  • Setting up your ULSG is the first step, but not a one-step process  iterative process along the way
  • In any case, build on your local assets!
  •  build on what is already in place – avoid redundancy
Title of presentation I Tuesday 26 March 2013 I Page 21

SETTING UP YOUR ULSG – Food for thought

  • What is your experience of participative processes at local level?
  • Have you already set up your ULSG? Have you built on an existing body?
  • Do you think this process is completed?
  • Leadership
  • Trust
  • A shared roadmap (objectives, activities, time frame, resources, expected outputs/ outcomes, etc.)
  • Support function
  • Communications (internal and external)
RUNNING YOUR ULSG – Food for thought

How do youbuild trust?

How do youdeliver effective meetings?

Whatis in your communication plan ?

  • No URBACT template: should be a useful tool for you to address your policy challenge/ pbm, tailored to your local situation
  • existing strategy?
  • existing action plan?
  • none of the above?
  • But key principles
  • integrated action plan
  • reflect the transnational learning
  • evidence of participative process


Food for thought

How do youmake sure your action plan takesintoaccount the initial policycontext (existingpolicies, strategies, etc.)?

What are the key components of your Local Action Plan ?


You are here because you are partner in an URBACT transnational network

ULSG and LAP should be integrated in the transnational exchange and learning activities

  • ULSG members should benefit from these
  • ULSG members should contribute to these

Learning/ sharing good practices, innovative solutions, etc. takes place through:

  • Taking part in transnational meetings (peer reviews, site visits, workshops… including your network final conference!)
  • Hosting transnational meetings

How to maximize the transnational opportunity?

How to ensure appropriate involvement of elected officials?

Title of presentation I Tuesday 26 March 2013 I Page 27

  • National training for ULSG members
  • Pilot Training for elected representatives
  • URBACT Summer University (28-30 August 2013, Dublin)
  • And… consider your own ULSG as a capacity-building opportunity for persons involved

Title of presentation I Tuesday 26 March 2013 I Page 28

  • Purpose
  • To provide participants with the opportunity to learn about each others’ projects
  • Poster
  • Present your network and local challenge on a poster
  • Gallery walk
  • Time to take a look at all posters and learn about other networks!

Working with your ULSG colleagues, prepare a poster describing your URBACT network

  • Topic addressed by the network
  • Project partners
  • Your local challenge
  • First ideas for LAP goals
  • Keywords for your network
  • How does success look like?
  • Main challenges you face/ Interesting solutions you have developed and would like to share
????? Stakeholders ??????

Stakeholders are people or organizations, with a vested interest in the policy challenge/ problem to be addressed & in the policy/ action plan to be developed and implemented

Group discussion

Why do we need stakeholders?

Stakeholder involvement – Why ?
  • To get relevant inputs (on causes/consequences and needs) for analysing and defining problems and priorities
  • To get relevant inputs for problem solving and action-planning
  • To ensure implementation of the LAP
  • To ensure financial support
  • To develop ownership of actions defined to ensure support for an effective implementation
Stakeholder involvement – Who?
  • Target beneficiaries/ end users (incl. representatives of civil society, private sector/ businesses, other public institutions concerned e.g. education)
  • Different departments/ services within the local administration (working across sectors to foster the integrated approach)
  • Different territorial levels concerned (district, city, metrop area, region?)
  • Key local decision-makers, including local electedrepresentatives (mayor, councillors, etc.)
  • Potential funders including Managing Authority of Operational Programmes (ERDF or ESF)
  • Key players in the delivery of your Local Action Plan
Engaging with stakeholders
  • Engage with stakeholders in an open process
  • Ensure inclusiveness and equal treatment for all
  • Provide information that is readily understandable
  • Present clear outline of:
  • framework and purpose of the participative process (incl. URBACT network)
  • Timeframe
  • resources available
  • expected outcomes and outputs
  • expected contributions from the different players and what they can get out of it(incl. taking part to transnational exchange and learning activities, receiving training through the National Training Seminar, the URBACT Summer University, etc.)
  • Incorporate stakeholder feedback and finalise ULSG roadmap !
Engaging with stakeholders – Food for thought

Start from what already exists, building outwards

Customise invitations

Use both online and face to face means

Pay attention to the interests at stake

What are the main issues around stakeholders engagement?

Have you developed efficient ways to address them when setting up your ULSG?

Stakeholder analysis - Tools
  • Stakeholder analysis table

Primary/Secondary: whether the stakeholder is directly affected or not by the policy

  • Interest/ Influence matrix

Interest/Influence: the stakeholder’s stake in the policy issue, and their actual power to affect policy making/ implementation

Stakeholders, network, Local Support Group and LAP

- Contact?

  • Offer/win-win?
  • Unusualsuspects?

City strategy



3. Governance dimension

> Primary, 2nd…



Public partners

Other Projects


Private partners

Cocreation with experiments and prototypes (’old’ and ’new’)

2. Horisontal partner dimension

> Primary, 2nd…

Working group

Beneficiary dimension

>Primary, 2nd..




Reality check
  • Are you sure to have all relevant stakeholders on board?
  • Have you properly identified the primary and secondary ones?
  • Were you able to define their level of influence to the concerned problem?
  • Were you able to define mechanisms for addressing their interests? Which ones?


The purpose of the session is to provide ULSG coordinators with the opportunity to:

-exchange on their role/ experience so far

- build up a network for further cooperation and sharing of good practices at national level

Title of presentation I Tuesday 26 March 2013 I Page 46

ULSG coordinator – Key principles

  • ULSG coordinator as a key player in the delivery of Work Package “Impact on local practices and local policies”
  •  in charge of running ULSG and drive co-production of Local Action Plan
  • ULSG coordinator as a new official player in the URBACT landscape
  •  ULSG coordinator as main contact point between partner city and URBACT programme for ULSG activities (ULSG database, participation in programme level activities, etc.)
  • ULSG coordinator to perform in the framework of a transnational network
  •  “terms of reference” for ULSG to be defined and agreed among partners at network level
  •  Lead partner and Lead expert responsible of supporting partners and ULSG coordinators (guidance, tools, etc.) and reporting to URBACT on partners’ ULSG related activities
  • ULSG coordinator as 2-way bridge between the local and transnational levels
Setting up the local support group

Title of presentation I Tuesday 26 March 2013 I Page 47

Running and participating in a local support group

Title of presentation I Tuesday 26 March 2013 I Page 48

Getting results: The Local Action Plan

Title of presentation I Tuesday 26 March 2013 I Page 49

How to make the most of transnational activities

Title of presentation I Tuesday 26 March 2013 I Page 50

ULSG Coordinator role

Group discussion

  • Comfortable about the role of ULSG coordinator as presented? If not why?
  • Any specific concern/ doubt related to your role?
  • Any specific operational problem you would like to share with other ULSG coordinators?

Title of presentation I Tuesday 26 March 2013 I Page 51

Defining problems
  • People have a powerful desire to perceive the reality as they think they perceive it
  • Breaking free of a definition of reality accepted and expected by people is extremely difficult
  • First stage of a policy process is to reach an agreed and shared definition of the problem to be addressed
Problem definition is a key step in the process

… and should be achieved through a participative approach in your ULSG

  • Identify causes of the problem
  • Help to bond ULSG members together
  • Build stakeholder consensus on problem to be tackled
  • Identify potential constraints and possible lines of action
Defining problems
  • Start with reviewing the problem in its complexity
  • Address and integrate stakeholders’ diversity of perceptions and interpretation
  • Review the evidence base and check if further evidence is needed
  • Define a shared problem statement
Problem analysis – Tool “problem tree”

Identifying causes and effects to frame the problem

  • Identify immediate and direct causes of the problem
  • Identify immediate and direct effects of the problem
  • Show the cause and effect relationships
  • Review the tree, verify its validity and completeness
future dialogue good future process
Title of presentation I Tuesday 26 March 2013 I Page 64Future Dialogue – Good Future process
  • ”Now that we are here in year 20xx…”
  • What are you happy about with this project’s achievements?
  • What did you do – and with whom – that had some impact on the development process?
  • Where you worried about something when we met back in 20xx, and what leased your worries?
bono s hats a tool to improve creativity
Title of presentation I Tuesday 26 March 2013 I Page 65Bono’s hats – a tool to improve creativity
  • Yellow hat = optimism
  • Black hat = failure
  • Green hat = creative’
  • White hat = facts
  • Red hat = feelings
  • Blue hat = management
  • Purpose of this session is to exchange experiences, methodologies and tools around specific challenges concerning the work of a ULSG
  • Based on input you have provided on DAY 1, we have a selected list of topics for you to discuss in small groups
  • Each group to designate a moderator to facilitate the discussion
Possible conversation sparks
  • What are the main perceived problems in the group discussion?
  • Have you already faced the same problems in other contexts?
  • Which strategy/ method/ tool did you adopt to tackle the problems? Were they successful? If not why?
  • What did you learn from this experience?
  • What would you suggest to others facing similar problems?
Group discussion

What are the 3 main operational steps you will undertake in your project when going back home?

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