1 / 11

22 nd Annual CTD Workshop WOW Session: “Few Staff, Many Trips” By Ross Silvers

22 nd Annual CTD Workshop WOW Session: “Few Staff, Many Trips” By Ross Silvers PSTA’s Mobility Manager. TD Program Profile. 2.8 Million Trips Provided in 2010/11 63% through PSTA bus passes Others were mostly agency group trips Contracted door-to-door trips are rest

zeheb
Download Presentation

22 nd Annual CTD Workshop WOW Session: “Few Staff, Many Trips” By Ross Silvers

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 22nd Annual CTD Workshop WOW Session: “Few Staff, Many Trips” By Ross Silvers PSTA’s Mobility Manager

  2. TD Program Profile • 2.8 Million Trips Provided in 2010/11 • 63% through PSTA bus passes • Others were mostly agency group trips • Contracted door-to-door trips are rest • 18% of passengers are elderly • 36% of trips are medical related • 36% of trips are employment related

  3. Transportation Disadvantaged • Pinellas County address • Household Income at or below 150% of poverty • No access to ride/transportation • 31-day bus pass $8.25 • 10-day pass $5.00 • Door-to-Door $3.00 • Group Trip $0

  4. Eligibility Documentation • Sign 4-page application to self-certify that live in Pinellas County and no other transportation is available for life-sustaining trips • Proof of Household Income required, such as Access Florida benefits (Food Stamps, AFDC….) • Door-to-Door trips primarily for work trips outside of bus hours & areas or medical trips when doctor states will be unable to use bus • Annual eligibility re-certification

  5. Paratransit & Deviated Fixed Route ADA & TD Paratransit Deviated Fixed Route Local Bus Fare or TD Bus Pass Flag Stop OR Curb-to-Curb Called North County Connector, serving hard-to-reach areas All can Reserve 2 hours ahead Operated in-house using Low-Floor Cut-Awayswith 2 large wheelchair positions, ADA Ramp, 16 Passenger Capacity • ADA =$4/trip; TD =$3/trip • Door-to-Door • Reserve by: ADA = 5 PM Prior Day; TD=3 days prior • Reserved & Performed by taxi & lift van contractors • ADA = bus hours & areas; TD = 24/7 countywide

  6. North County Connector Service

  7. Paratransit Contractors ADA Lift Van Contractor ADA Ambulatory Contractor

  8. Agency Group Trip Providers s PARC (Pinellas ARC) Neighborly Senior Services

  9. 2 Full Ttime Equivalents + Job Integration for Many • TD & ADA Applications, Eligibility Criteria& Usage Rules mostly from website and PSTA’s existing Customer Service staff • 1 staff does only TD Bus Pass eligibility determination, trouble-shooting, and preparing CTD Invoices • 1 staff 50% TD letters, 50% ADA • 1 staff 20% TD, 20% ADA, 60% Connector • 1 staff is lead with contractors: 80% ADA, 20% TD • 1 staff does CTC Site Visits & TD A/P = 10%; 90% ADA • I do Mgmt.: CTC + TD = 50%, ADA = 50%

More Related