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Flexible e-business based on telecommunications and IT as means for regional development

Patrycja Młynarek Institute of Communication and Information Technologies (ITTI) Adam Turowiec ITTI & University of Technology and Agriculture (ATR) in Bydgoszcz Kiev 24-25 April 200 3. Flexible e-business based on telecommunications and IT as means for regional development initiative.

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Flexible e-business based on telecommunications and IT as means for regional development

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  1. Patrycja Młynarek Institute of Communication and Information Technologies (ITTI) Adam Turowiec ITTI & University of Technology and Agriculture (ATR) in Bydgoszcz Kiev 24-25 April 2003 Flexible e-business based ontelecommunications and IT as means for regional development initiative

  2. Presentation outline • What actually is flexible and e-working? • How important is flexible working for regional development? • What are the benefits of flexible working for employers, employees and clients? • FlexWork project

  3. What is“Flexible Working”? Flexible working... ... describes all working practices which fall outside the „traditional” models of work ... enables performing tasks which could not be done in a „traditional” enterprise (even by means of teleworking) Encompasses e-working or teleworking FW TW m-working

  4. What is“Flexible Working”? Flexible working... ... means being able to co-operate with suppliers, clients, and employees – independently of time and location in its „e” or „m” form... ... is enabled by the state-of-the-art telecommunications and IT solutions, properly applied and used

  5. In the last 3 years the number of teleworkers in Western Europe has grown more then30% yearly SIBIS survey 2002 (EU): - home-based teleworkers –7% - mobile workers – 4% - telecooperation- 38% There are ca. 21 million teleworkers in the EU (13% of the total workforce) Full-time home-based teleworking (5 days a week) is an exception rather than a rule Statistics...

  6. Statistics...

  7. 9.9% 1.0% 0.8% EU 10 -- 6.0% 5.7% 0.6% 4.8% 0.4% 0.2% 0.0% Suburban & urban (<100,000) Large city (>100,000) Rural Source: ECaTT Final Report, empirica, 2000 (www.ecatt.com) Statistics...

  8. for the region... (1) business location - anywhere quality price delivery - terms and date through ICTs: access to information used by large companies marketing mechanisms and channels (global presence) teleworking / flexible working Advantages of flexible working

  9. for the region... (2) greater employment opportunities SMEs can take on work from companies in other regions SMEs collaboration networks - large contracts from outside the region, icrease of local skills and competence Advantages of flexible working

  10. for companies... enables firms from outlying regions to compete effectively with city-based enterpreneurs access to skills improved ability to respond to changing patterns of demand increased productivity less travel, savings of time and money Advantages of flexible working

  11. for employees... increased employment opportunities, creation of new and preservation of existing workplaces balancing family and work enhanced motivation reduced commuting hours (more) equal opportunities for socially and physically handicapped people Advantages of flexible working

  12. for clients... faster response to their needs cheaper services ability to choose from among numerous companies Advantages of flexible working

  13. FlexWork project Demonstrating and promoting the take-up of new ways of FLEXible WORKing among outlying regions and SMEs • Part of IST (Information Society Technologies) programme within 5FP of the EU • FlexWork is supported by the European Commission and aims at assisting: • SME(esp. in rural areas) – to benefit from usingflexible working • Business advisor organisations (i.e. chambers of commerce, development agencies, etc.) – to support SME sector in implementation and using FW techniques

  14. FlexWork partners Interaction Design Ltd (UK) Danish Technological Institute (DK) from Apr. 2002: - MONA (HU) - Virtech (BG) - ITTI (PL) - ALP PECA (SLO) Waterford Institute of Technology (IRL) University of Brussels (B) Empirica (D) Portuguese Association for Telework Development (P) Telscom Consulting GmbH (CH)

  15. FlexWork offer • http://www.flexwork.eu.com - presenting this material and a range of other flexible working resources • Handbook - a complete manual of flexible working, comprising theory, technologies, implementation models, etc. • Blueprints which guide through the process of implementation of various FW models • Case studies from the SME sector in different European countries

  16. FlexWork offer • Management and technology briefings covering mainly technical and social aspects of implementing flexible working • Cost and benefit analysis tool– an on-line mechanism for assessing profitability of FW implementation in a company • Regional workshopsfor business advisors and local SMEs, being an introduction to various aspects of FW implementation

  17. Available from our website (registration welcome) Contains: Basics Issues Planning and introduction Handbook of Flexible Working

  18. Staff selection Types of flexible working Management of flexible working Self organisation and time management Equipment and technology considerations Health and safety Company and personal security Finance, taxation, benefits, personal finance considerations Family issues: childcare and work-life balance Communication, virtual teamwork and combating isolation Training and career development Legal aspects of flexible working Contracts for flexible working Handbook - Issues How to identify and handlethe main issues

  19. Business Startup through flexible working Starting as 'self employed' via flexible working (new micro-business) Virtual organisations acting globally (reduce employment risks) Freelance networks (of self employed people) Reducing space requirements by using remote workers Blueprints for downolading examples

  20. Blueprints showing how to implement frequently used styles of flexible working include: Rationale and Target SMEs/Regions Typical Usage Scenario Technology Organisational Structure and Process Issues Deployment Issues Related Case Studies Other Information Resources Backed up by templates and checklists for DIY plans Blueprints for flexible working

  21. They illustrate e.g. blueprints or describe best practices in particular regions or industries Case studies are supplemented by success stories i.e. less formal accounts of the successful introduction of flexible working techniques. Case studies

  22. Telephony Cable TV Asymmetric Digital Subscriber Lines Broadband Fixed Wireless Access Leased line Mobile communications 3rd generation mobile Satellite Ethernet and other LANs Phones, answering machines and faxes PCs and workstations Mobile computing Peripherals Messaging and conferencing services Internet services (including mobile services) ASPs Office suites GroupWare Security tools Removable storage and back-up tools Technology Briefings

  23. Contact details http://www.flexwork.eu.com Thank you for your attention!

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