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Engaging Public Employees in Uncertain Times

Engaging Public Employees in Uncertain Times. Marnie E. Green www.ManagementEducationGroup.com. How to Participate Today. Open and close your Panel View and select your audio preference Submit text questions Q&A addressed at the end of today’s session

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Engaging Public Employees in Uncertain Times

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  1. Engaging Public Employees in Uncertain Times Marnie E. Green www.ManagementEducationGroup.com

  2. How to Participate Today • Open and close your Panel • View and select your audio preference • Submit text questions • Q&A addressed at the end of today’s session • Everyone will receive an email within 24 hours with more information on Halogen Job Description Builder and Halogen eRecruitment

  3. Engaging Public Employees in Uncertain Times By Marnie Green, IPMA-CP, Principal Consultant

  4. Our Plan The Engagement Crisis in the Public Sector Three Practical Tools for Engaging Public Employees Engagement In the Midst of Powerful G-Forces Four Traits of Engaged Public Employees

  5. Employee Engagement “a heightened emotional connection that an employee feels for his or her organization, that influences him or her to exert greater discretionary effort.” --The Conference Board

  6. What’s the Big Deal? ADP/IPMA-HREmployee Engagement Survey, September 2012

  7. Poll • How Engaged • are Employees in your Organization?

  8. Poll • How Engaged • are You?

  9. Latest Research Findings • Only 58% of public sector employees are fully engaged in their work. • 38% said they were very or somewhat likely to leave if working conditions don’t improve • 47% of those under the age of 34 were likely to leave ADP/IPMA-HREmployee Engagement Survey, September 2012

  10. Dad’s Influence

  11. G-Forces

  12. Powerful G-Forces Col. John P. Stapp on the rocket sled "Sonic Wind I" during a 421 mph-run in March 1954.

  13. Brace Yourself for Shifts in the Way We Work • Traditional Beliefs • Pension will be generous • Health benefits will be rich • I’m protected even if I slack off • I’ll have security • I will always have a job • Current Forces • Pension plans are threatened • Health benefits have been cut • Accountability initiatives • Public sector layoffs • Government jobs are no more secure than private sector jobs

  14. What are the G-Forces that are impacting employee engagement your organization?

  15. The Public Manager

  16. Four Traits of Engaged Public Employees • Intellectually respected • Emotionally connected • Actively involved • Meaningfully empowered

  17. How Do You Begin to Build Engagement?

  18. Three Action Steps to Engage Public Employees #1 Refocus on Performance

  19. City of Richland, WashingtonA full service city located at the confluence of the Columbia and Yakima Rivers in the Tri-Cities region of southeastern Washington, USA.

  20. Richland’s Strategic Plan In 2008 the Richland City Council adopted a strategic plan, “Seven Keys to Unlock our Future”

  21. Integrating the Strategic Plan into Employee Performance

  22. #2 Create the future with employees Three Action Steps to Engage Public Employees

  23. Tools for Creating the Future Measurable outcomes, not process Ask “what works” and “what needs to change” tocreate acceleration. Call out the excuses

  24. Stop the Sheepwalking! Sheepwalker: Someone who fights to protect the status quo at all costs, never asking if obedience is doing them or the organization any good. --Seth Godin

  25. Three Action Steps to Engage Public Employees #3 Strengthen the Connection

  26. Today’s Employees Need a Connection Susan Scott, author of Fierce Conversations says, “We resent being talked to. We’d rather be talked with.” “The conversation is the relationship.” “…our very lives succeed or fail gradually, then suddenly, one conversation at a time.”

  27. The Stay Interview • What about your job makes you jump out of bed? • What makes you hit the snooze button? • If you were to win the lottery and resign, what would you miss most? • What would be the one thing that, if changed in your current role, would make you consider moving on? • If you had a magic wand, what would be the one thing you would change about this department? • More questions in February 2012 E-Tip

  28. It’s Not Going to Be Easy

  29. It’s Not Going to Be Easy

  30. It’s Not Going to Be Easy

  31. Marnie E. Green www.ManagementEducationGroup.com mgreen@managementeducationgroup.com Twitter: @MarnieGreen

  32. Q&A • Additional questions regarding the webinar? Contact: Marnie Green - mgreen@managementeducationgroup.com • For additional Halogen Software inquiries or to request a personalized demonstration, contact: Meredith Millman– mmillman@halogensoftware.com

  33. Thank you!

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