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Johnson & Johnson SAFE Fleet Protecting Employees, Families and Communities. Joseph Van Houten, Ph.D., CSP Senior Director, Worldwide Environment, Health & Safety Sandra S. Lee, MPH, CHES Director, Worldwide Fleet Safety. Global Presence. 200+ Operating Companies

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johnson johnson safe fleet protecting employees families and communities

Johnson & Johnson SAFE Fleet Protecting Employees, Families and Communities

Joseph Van Houten, Ph.D., CSP

Senior Director, Worldwide Environment, Health & Safety

Sandra S. Lee, MPH, CHES

Director, Worldwide Fleet Safety

global presence
Global Presence
  • 200+ Operating Companies
  • 57 Countries Around the World
  • 175+ Countries Product Sales
our credo
Our Credo

We are responsible to our employees, the men and women who work with us throughout the world.

We believe our first responsibility is to the doctors, nurses and patients,

to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers' orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world.Everyone must be considered as an individual. We must respect their dignity

and recognize their merit. They must have a sense of security in their jobs.

Compensation must be fair and adequate, and working conditions clean, orderly and safe.

We must be mindful of ways to help our employees fulfill their family responsibilities.

Employees must feel free to make suggestions and complaints.There must be equal opportunity for employment, development and advancement

for those qualified. We must provide competent management, and their

actions must be just and ethical.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens — support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education.We must maintain in good order the property we are privileged to use,protecting the environment and natural resources.

Our final responsibility is to our stockholders. Business must make a sound profit.We must experiment with new ideas. Research must be carried on, innovative programs

developed and mistakes paid for.New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times.When we operate according to these principles, the stockholders should realize a fair return.

working conditions [must be] clean, orderly and safe.

worldwide lwdc rate
Worldwide LWDC Rate

LWDC Rate = Number of Lost Work Days Cases x 200,000 work hours Total Work Hours

*Includes Temporary Employees

** 2008 data is preliminary

2008 worldwide lwdcs by type

CB - 8

SBA - 12

CW - 0

2008 Worldwide LWDCs By Type

Total: 92* Cases

31

OVR - 14

CTD - 1

15

7

4

2007 Total: 116

31

22

38

16

3

6

*Data is preliminary

key preventive programs health safety through design
Key Preventive Programs(Health & Safety-Through-Design)
  • ERGO
  • SAFE Fleet
  • Fall Prevention
  • Machine Safety
  • Industrial Hygiene
  • Process Safety Management
  • Healthy People
what is safe fleet
What Is SAFE Fleet?
  • J&J’s way of protecting employees, families, & customers from injury on the road.
  • Company vehicle is a workplace
  • Safe driving is a primary job responsibility for field representatives
  • SAFE Fleet primarily designed for sales and marketing; relevance for other employee groups
global safe fleet implementation
Global SAFE Fleet Implementation

*Brazil and Mexico initiated a fleet safety program in 1987;

SAFE Fleet rolled out to the rest of Latin America 1996.

safe fleet drivers worldwide
SAFE Fleet Drivers Worldwide

EMEA – 14,700

NA – 11,700

AP – 6,200

LAC – 3,500

  • Passenger Vehicles
  • Two-Wheelers
  • Leased, Company Owned
  • Employee Owned (allowance)
crashes per million miles cpmm 1995 q3 2008 worldwide
Crashes Per Million Miles (CPMM) 1995 – Q3 2008 Worldwide

158% fleet growth

39% CPMM reduction

CPMM

2272

3005

2996

3476

3809

3877

3751

4014

4219

4027

3862

4253

4111

3,031

# Crashes

% FIC

19%

18%

18%

16%

15%

15%

13%

13%

12%

12%

11%

12%

11%

11%

CPMM = Crashes Per Million Miles Driven

% FIC = % of fleet in crashes

safe fleet core elements
SAFE Fleet Core Elements
  • Management Commitment
  • Worldwide Fleet Safety Standards
  • Training and Education
  • SAFE Fleet Teams
  • Assessment and Assurance
  • Community Outreach
1 management commitment
1. Management Commitment
  • Executive Committee and Corporate Officers
  • Company Group Chairmen
  • International Vice Presidents and Area Managers
  • Domestic Presidents and General Managers
  • International Managing Directors
  • SAFE Fleet Leaders
  • Field Sales and Service Employees
  • Our Commitment to Safe Driving
  • SAFE Fleet - Caring About People is the singular mission of our fleet safety program - to protect you and your loved ones while operating a motor vehicle. Nothing is more important to us than knowing that each of you returns home safely each day. We know that business conditions are challenging and that each of you is working hard to help Johnson & Johnson succeed. We appreciate your effort and ask that you make sure that we succeed safely. We need each of you to play your part in encouraging safe behavior while driving.
  • Specifically, we ask...
    • Business Leaders to emphasize our message of caring throughout your organization. Stress that challenging business times are when we need to strengthen our safety efforts. Encourage full participation in SAFE Fleet and emphasize its importance to our business at your board and sales meetings.
    • Drivers to concentrate on the important task of driving. Avoid distractions and drive defensively. Take advantage of every opportunity offered by your company's SAFE Fleet program to improve your skills and avoid serious injury.
  • We have seen our mid-year safety results and are concerned with the overall upward trend in both crash and injury rates. Each crash is a potential serious injury. The more crashes we have, the higher the probability of injury.
  • Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. This is our statement of caring that drives excellence in meeting the needs and expectations of our customers. Let's embrace this same philosophy as we support each other to prevent vehicle crashes and injuries.

“SAFE Fleet – Caring About People is the singular

mission of our fleet safety program – to protect you

and your loved ones while operating a motor vehicle. Nothing is more important to us than knowing that each of you returns home safely each day.”

2 worldwide fleet safety standards
2.Worldwide Fleet Safety Standards
  • Mobile Phones and Hand-Held Electronic Devices
  • Motor Vehicle Operation
  • New Hire Eligibility and Driver Requirements
  • Major Driving Events: Classification and Remedies
  • Driver Training
  • Vehicle Maintenance and Condition
  • Management Accountability
  • Accident, Incident and Injury Reporting
3 training and education
3.Training and Education
  • Global Web-based Platform
    • Available to 36,000 Drivers Worldwide
    • Core SAFE Fleet Tools
      • New Hire
      • Field Manager/Senior Manager
      • High Risk
    • Education/Awareness Tools
slide17

Interactive “Just One Thing”

  • Tool for Managers
  • Scenarios Scripted
  • Staff Meeting Conversations
3 training and education18
3.Training and Education
  • Global Web-based Platform
  • Behind-the-Wheel (BTW) Training
    • 100% New Hires
    • Tenured Drivers every 3 years
    • BTW delivery varies by country
btw training approach team india
BTW Training Approach: Team India
  • Volunteer trainers
  • Human Resources, Security, Administration
  • Intensive “train the trainer” program
btw approach latin america
BTW Approach: Latin America
  • One Supplier provides all BTW training
  • New Hires Take BTW
  • Tenured Drivers take a refresher BTW 3 years later.
  • After second BTW, Driver Assessment tool used to determine future BTW requirement.
4 safe fleet teams
4.SAFE Fleet Teams

Over 100 SAFE Fleet Teams Worldwide

  • Franchise/Country Teams
  • Primarily led by senior sales leaders or managers
  • Integrated into the Business Culture
5 assessment and assurance
5.Assessment and Assurance

Actual Grid, click radio buttonto make selection.

Box lights up as does the awardfor section.

Executive Management 20% of total rating

Field Management 25% of total rating

Core Systems 25% of total rating

Support Systems 15% of total rating

Results 15% of total rating

ATLAS…Johnson & Johnson’s global

fleet safety assessment process

6 community outreach
6.Community Outreach

We are responsible to the communities in which we live and work…

We must be good citizens – support good works and charities.

teen driver outreach29

“In the Blink of Eye”

“In the Blink of Eye”

Have you committed to making your teen a safe driver?

As parentsthe keys are in your hands.

Teen Driver Outreach

“A Parent’s Plan” and Teen Safety Driving Packet

safe fleet in summary
SAFE Fleet in Summary
  • Management Commitment
  • Standards
  • Training and Education
  • Teams
  • Assurance Through Assessments
  • Outreach
  • People-focused – “caring”
  • Benefit – employees, family, community
  • Credo – reason why SAFE Fleet exists
global road safety
Global Road Safety

Make a Difference in People’s Lives!