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Chapter 9

Chapter 9. Communicating in Real Time. Chapter 9 Objectives. Define how to communicate in real time Describe Internet Relay Chat (IRC) Consider practices for Web conversations Configure an instant messaging client and videoconferencing computer Understand MUD, MOO, MUSH and MMOG.

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Chapter 9

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  1. Chapter 9 Communicating in Real Time

  2. Chapter 9 Objectives • Define how to communicate in real time • Describe Internet Relay Chat (IRC) • Consider practices for Web conversations • Configure an instant messaging client and videoconferencing computer • Understand MUD, MOO, MUSH and MMOG

  3. Real-Time Communications • Though they are useful techniques, e-mail, listserv, and newsgroups are notreal time communication methods • Face-to-face and telephone are traditional, established methods used for real time communications

  4. Real-Time Communications There are five kinds of real time Internet communications methods • Chat rooms • Instant messaging • Whiteboards • Videoconferencing • Multiuser Dimension (MUD)

  5. IRC Chat Rooms • Chat rooms are places on the Internet where you talk with users in real time • The most established chat room protocol is Internet Relay Chat (IRC) • The largest IRC networks are EFnet, UnderNet, IRCnet, DALnet, and NewNet

  6. IRC Chat Rooms • IRC conversations are organized into channels • EFnet has 12,000 channels • Communications may be either public or private

  7. IRC Client Programs • You need an IRC client program to connect to an IRC server • Popular Windows clients are mIRC and Trillian • The IRC client on Macintosh is Ircle

  8. IRC Client Programs • You can join an IRC chat through your web browser • where a Java-based IRC client is downloaded automatically • Go to www.irchelp.com and find the IRC Prelude subsite for people new to chat room netiquette

  9. Instant Messaging • Instant Messaging (IM) is an Internet protocol that lets you send and receive instant messages • An instant message is an electronic notification of a new message that appears automatically on your computer screen • “Buddy” lists are used to limit outside IM access to your computer

  10. Instant Messaging • There are four major brands of IM: • AOL Instant Messenger (AIM) has 100 million users • AOL-owned ICQ has 68 million users • Microsoft’s MSN Messenger has 66 million users • Yahoo Messenger has 63 million users

  11. Multimedia Chat Rooms • Users who have microphones and speakers can converse “out loud” • Users with cameras attached to their computers can “see” each other • Multimedia chats require a much higher bandwidth than text-based chats • Remember, an IM brand does not interoperate with other IM brands

  12. ICQ • ICQ (pronounced I seek you) has easy-to-use communications channels • Figure 9-1 illustrates buddy lists • Figure 9-2 shows the rich set of send options • Figure 9-3 shows how to send text messages to mobile phones • Other ICQ features include to-do lists, set alarms, etc.

  13. AOL Instant Messenger • You can use AOL Instant Messenger for the following tasks: • Receive selected notices about stocks, mail, and others • Send instant messages • Share pictures, sounds, and animation with buddies • Chat or talk live with friends, family and associates • Forward messages to your cell phone • For more,go to www.aolinstantmessenger.com

  14. Microsoft MSN Messenger Service • MSN Messenger supports: • Voice calls with microphones • Online status and instant messages • File sharing and reaching beyond computers • Customization and emoticons  • Games • Information on demand • Web cam • Child online privacy protection

  15. Yahoo! Messenger • You can access information throughout the Yahoo portal and.. • Support multiparty voice conference calls with hands-free, full-duplex conversations • Engage in broad-band video messaging • Use a search tool with clickable links • Use IMVironments for themed backgrounds • Send messages to buddies with cell phones

  16. Whiteboarding • Whiteboard software allows remote users to share a common screen • For example, professionals collaborating on an economic model might view a common spreadsheet and play what-if games • The act of sharing a common screen is called whiteboarding

  17. Audioconferencing and Videoconferencing • Audio conferencing allows you to use microphones during conversations • Virtually all computers have a microphone and speakers • For less than $50, you can add a camera to your computer and allow videoconferencing • Video adaptors must be utilized to digitize cameras and microphones

  18. WebEx • Over 8,000 companies are using WebEx • WebEx is a whiteboard and video conferencing service • It features real time sharing of applications, presentations, or documents • It also includes Web co-browsing, live chat, record and playback, remote control, and file transfer (see Figures 9-10 and 9-11) • Go to www.webex.com for a live demo

  19. NetMeeting and LiveMeeting • Microsoft is transitioning from NetMeeting to LiveMeeting for videoconferencing software • Introduced in 1996 and using the H.323 protocol, NetMeeting was freely downloadable and integrated with MicrosoftOffice products

  20. NetMeeting and LiveMeeting • In 2003, Microsoft purchased a videoconferencing company, Placeware, and re-named the product LiveMeeting • For more information, go to www.microsoft.com/livemeeting

  21. MUDs, MOOs, and MUSHes • MUD has evolved from the game-related term for “multiuser dungeon” to the more general term “multiuser dimension” • MUDs are synchronous, multiuser communications environments that enable anonymous participants to take on a new persona and create virtual worlds

  22. MUDs, MOOs, and MUSHes • MOO stands for MUD, Object-Oriented • In object-oriented programming, applications use reusable code segments called objects • MOOs enable users to share code segments from one another

  23. MUDs, MOOs, and MUSHes • MUSH stands for multiuser shared hallucination • This environment is thought to be more “squishy” than a MUD • MUSHes are situated MUDs used for role-playing games that simulate books, movies, or an original environment

  24. MUDs, MOOs, and MUSHes • Go to www.tappedin.com for a MOO designed for educational agencies and programs • Go to www.mud.com for links to more than 1,700 MOOs and MUDs • See Chapter 17 for discussion on societal issues of MUDs related to stalking and unwanted sexual advances

  25. MMOGs and MMORPGs • A massively multiplayer online game (MMOG) is a virtual computer game where 1,000s of players come and go • In a massively multiplayer online role-playing game (MMORPG), your character is an avatar (graphical representation) • Deriving socialization from MUSHes, participants compete in groups called clans or guilds

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