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Managing Ethics, Diversity, Culture, and Social Responsibility. Chapter Objectives. Explain the nature of ethical and moral decisions, including what makes a decision a moral one

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Managing Ethics, Diversity, Culture, and Social Responsibility


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    1. Managing Ethics, Diversity, Culture, and Social Responsibility Chapter 3

    2. Chapter Objectives • Explain the nature of ethical and moral decisions, including what makes a decision a moral one • Discuss the factors that influence whether specific people in specific organizations make ethical or unethical decisions • Explain how to create a company’s culture • Explain the main approaches to corporate social responsibility • Discuss techniques that managers can use to manage workforce diversity Chapter 3

    3. Business Ethics in the Canadian Context • High technology as a major source of potential ethical misconduct • Risk areas: misuse of proprietary knowledge, security of internal communications, failure to report fraud • Complexity of ethical issues increases with complexity of technology Chapter 3

    4. Ethical Challengesin the Workplace The Nature of Ethics Ethics and the Law Chapter 3

    5. Ethical Behaviour at Work Individual Standards Organizational Standards Top Management Attitudes Policies and Codes Chapter 3

    6. Fostering Workplace Ethics • Get top management’s commitment • Publish a “code” of ethics • Establish compliance mechanisms • Involve personnel at all levels • Measure results Chapter 3

    7. Organizational Culture Values and Beliefs Behaviour Patterns Cultural Artifacts Chapter 3

    8. Expectations Signs and Symbols How Do Managers Shape Culture? Stories Rites and Ceremonies Chapter 3

    9. Corporate Social Responsibility Managerial Capitalism Stakeholder Theory The Moral Minimum Chapter 3

    10. How to ImproveSocial Responsiveness Social Auditing Whistle- Blowing Chapter 3

    11. Race and Ethnicity Working Women Older Workers Disabilities Sexual Preferences Diversity Management Chapter 3

    12. Barriers to Diversity Discrimination Tokenism Gender Roles Stereotyping Prejudice Ethnocentrism Chapter 3

    13. Managing Diversity Maximizing Advantages and Minimizing Barriers Leadership Research & Measurement Education & Training Management & Systems Evaluation Chapter 3