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Mobile Technology in Ships Inspections

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  1. Mobile Technology in Ships Inspections Thomas Mestl, DNV Research Managing Risk eScandinavia, 2001

  2. Maritime Industries 38% General Industries 37% Oil, Gas & Processes 22% Other 3% Maritime business: a cornerstone in DNV • 5.000 ships classified by DNV (about 15% of World's fleet) • 1.200 ship inspectors • doing ca. 25.000 ships inspection annually • required time per inspection: hours 1-2 days

  3. Product model technology: a database containing all info about a ship from new-building, operation to scraping: NAUTICUS, central information repository • technical drawings • 3-D models • info about material, equipment & inventory, • required certificates, etc. • inspection findings and reports • repairs

  4. Typical inspection work process Preparation in office Nauticus  Checklist, and relevant info Inspection on ship Data collection Reporting Office: entering data into db, issuing (temporary) certificate(s)

  5. Note book and pencil Flashlight Hammer Nauticus Checklist Gloves & Hardhat Mobile phone Surveyor - unchanged through centuries...

  6. Problem areas • Info available in office or on paper - copy on Laptop • Checklists on paper - double work - source of errors • New inspections are prioritised rather then finishing up old ones - pile up of unfinished work (customer satisfaction?) - employees dissatisfied • Knowledge repository not accessible on site

  7. What does DNV do? • DNV Research: Project that examines the potential of mobile technology in ships inspection • wearable computer technology • Pocket PCs • IT Department: • Product model technology • Light clients, Microsoft .net • Database accessible through IE browser

  8. Wearable Computer Technology (WCT) • A compressed ThinkPad 560X from IBM: • 64MB Ram • 340MB disc • Colour 1024x860 pix. • 300 g • Win. 98

  9. WCT adapted to DNV usage Built-in camera Headmounded display Mouse Microphone Wearable PC from IBM Mouse Keyboard

  10. Electronic check lists and on site reporting Recorded conditions • Additional comments • as: • text file • sound file • picture file Keyboard interface Camera interface Sound recorder Guidance notes

  11. Impressions from the field tests

  12. Lessons learned • Hardware • Hardware should be “hidden” and must be hardened • Head-mounted display is excellent when looking at technical drawings but one cannot share screen • Software • must be specially adapted to wearable usage (no mouse) • integrated functionality (simplicity) • extreme requirements to user friendliness (screen size, data entry, navigation) • User • cannot ask “What do you want?”, must ask “ what’s wrong?” • resistance to new technology, involve and prepare user • proud, show-off (James Bond) Experience directly transferable to other technologies: PDA

  13. Business Potential • Effectiveness: • no reduction in inspection time! • utilising spare time (waiting or travel time) • collect data in electronic form • integrates into business processes, • knowledge management systems, • electronic integration with customers • reduce double work, e.g. less errors

  14. Business Potential (cont.) • Quality of service: • faster delivery • higher quality service (less errors) • better advisory due to instant access to information Detention ratio

  15. Business Potential (cont.) • Image • valued employees, increased motivation • profiling DNV as a high tech company on the cutting edge • PR

  16. http://research.dnv.com/hci