The role of distance learning in NHSU

1. The role of distance learning in NHSU Professor Gifford Batstone Graduate Studies NHSU GiffordBatstone@compuserve.com NHSU

2. Distance learning in NHSU • About NHSU • Some challenges for NHSU • Blended learning • Learning needs observatory • Developing educational capacity and capability

3. Distance learning in NHSU • About NHSU • Some challenges for NHSU • Blended learning • Learning needs observatory • Developing educational capacity and capability

4. Progress to date • June 01 Labour party manifesto • October 01 Publication of ‘Everyone’ • February 02 Chief Executive and small office in place • March - June 02 Design and Implementation Team • July - Oct 02 Preparing Development Plan • November 02 Publication of NHSU Development Plan • Nov 02 - Feb 03 Recruiting senior team • Nov 02 - Feb 03 Consultation exercise NHSU

5. Purpose of NHSU • A key element of the ‘modernisation’ agenda • Support the priorities of the NHS as a whole • Contribute to improved patient care • Develop staff skills, self-esteem & competences • Support learning cultures of continuous improvement • Help recruit and retain key staff • Develop common national programmes • A catalyst for innovation in learning in the NHS NHSU

6. Initial concerns & anxieties • Use of ‘university’ title • Danger of substitution - substantial investment by others in skills, buildings & relationships • Fear of ‘top slicing’ • Uncertainty about what NHSU will do NHSU

7. Four Strategic Drivers • Modernisation of service delivery - patient centred, team based, outcomes driven, de-centralised, giving choice & accountable • Focus on the science of health care improvement • Workforce development - recruitment, retention, skills, motivation and new ways of working • Transformation of learning opportunities, engagement, modes of learning, attainment and of organisational cultures NHSU

8. Eight Guiding Principles • Access - available to everyone in healthcare • Relevance- designed to secure benefits for patients, staff and to promote improvements in healthcare • Choice - delivered in ways that suit individual learners • Support - for learners and for learning • Equity - tackling the barriers to fair opportunity & inclusive learning • Multidisciplinary & multi-professional - towards common learning • Partnership - working with others to achieve our aims • Quality - commitment to university standards NHSU NHSU

9. Learning, change & place Adapting to change "Learning has to be greater than or equal to the speed of external change.” Reg Revans Wherever that may be " The key to the Learning Society is to seek the learning potential in everyday situations….A ‘learning culture’ must, after all mean finding learning in the most unlikely places…. Michael Barber, The Learning Game NHSU

10. How will NHSU operate in practice? • Making learning available where, when & how it is wanted - ‘Learning just for YOU’ • Using a range & blend of forms & places of learning - work-based, e-learning & face-to-face • Emphasising high quality learner support • Working closely with Trusts, PCTs, WDCs, Staff, their trades unions & professional representatives • Supporting those responsible for service delivery NHSU

11. Someearly programmes & services • Corporate Induction • Communication skills • Skills for life • Foundation Degrees • Junior Scholarships • Health informatics • Management • First contact • Infection Control for cleaners • E-learning • Advice & support services for learners • Qualifications & accreditation framework NHSU

12. Adding value & using the best of what works • Putting learners at the centre of learning • Building on existing successful provision • Working with schools, colleges & universities • Complementing, supplementing & adding value • Using new technologies to good effect • Recognising that not everyone has access • Focus on NSFs, new ways of working etc

13. The NHSU in 2010 - a vision By 2010 the NHSU will have become one of the world's first chartered corporate universities, played a major role in improving patient care, contributed to the beginnings of a UK learning revolution & helped to make the NHS one of the best places to work anywhere in the world NHSU

14. Countdown to NHSU launch • Autumn 2002 - consultation on Development • Rigorous needs analysis • Choosing our initial portfolio • Finalising locations and funding arrangements • April 2003 - March 2006 First Strategic Plan NHSU

15. Distance learning in NHSU • About NHSU • Some challenges for NHSU • Blended learning • Learning needs observatory • Developing educational capacity and capability

16. Challenges for NHSU • Number of staff in health and social care • Geographical distribution of staff • Access to traditional educational sources • Range of learner needs - all post 16 education • Programme validation • QA - NHS, HEFC, Regulatory etc NHSU

17. Challenges for NHSU • Partnership working - HE, FE, WDC etc • Understanding of work-based learning • Staff access to IT • Learner familiarity with e-learning • Capacity and capability of learner support • Sheer size of targets NHSU

18. Budget for NHSU • Budget from DH - 75 m • Adding to this from • HEFC • LSC • WDC NHSU

19. Distance learning in NHSU • About NHSU • Some challenges for NHSU • Blended learning • Learning needs observatory • Developing educational capacity and capability

20. Blended Learning -e-learning • For the learner • Anytime, any place, control pace and content of learning • Access to resources, managed learning environment, online communities • Performance support, ‘revision’ NHSU

21. Blended Learning -e-learning • For the NHS • Faster dissemination, consistency of approach, reach • Lower costs, faster learning NHSU

22. Blended Learning • Mix of online and offline learning - most effective; most people; most subjects • Mentoring, learner support • Learning sets, workshops, seminars • Online communities • E-learning supporting work-based NHSU

23. It might look like this

24. E-learning platform • Compliance with recognised standards for inter-operability (IMS, SCORM) • Modular architecture to allow transfer of functions • Links to ESR, NHS e-mail and directory • Ability to reconfigure content for other output devices eg digital TV NHSU

25. E-learning platform • Once only registration • Self assessment of learning preference • Searchable directories of programmes with signposting • Content management systems to allow compilation of learning objects NHSU

26. E-learning platform • Personal learning log and PDP • On-line library and KM system • Facilities for synchronous and asynchronous discussion; network collaboration tools • User tracking and assessment with accreditation NHSU

27. E-learning platform • Carrying digital content plus wide range of online services • OJEC advert published - initial responses by 28 Feb • Shortlisted suppliers identified by Apr/May • Contract autumn 03 NHSU

28. Distance learning in NHSU • About NHSU • Some challenges for NHSU • Blended learning • Learning needs observatory • Developing educational capacity and capability

29. Learning Needs Observatory Mission Bringing information, knowledge and people together Aim To research, analyse and advise on educational needs of NHS and related staff NHSU

30. Learning Needs Observatory • Structure • Networks and networking • Outputs • Information • Skills • Evidence NHSU

31. Distance learning in NHSU • About NHSU • Some challenges for NHSU • Blended learning • Learning needs observatory • Developing educational capacity and capability

32. Student Support - Capacity and Capability • Targets • Expansion of NHS staff numbers • Focus on service modernisation, new ways of working • Delivery of NHSU programmes NHSU

33. Key role for NHS managers & leaders • Encouraging, stimulating & supporting the learning of their staff • Leading by example, continuing their own learning • Embracing learning within appraisal and personal development planning • Creating a work culture in which learning is ‘normal’ • Acting as mentors, advisers, tutors and assessors • Working in partnership with and as part ofNHSU

34. Six Learner Support Roles • Learning Champion • Learning Adviser • Learning Facilitator • Learning Manager • Learning Coach • Programme and Practice Tutors NHSU

35. Student Support - Capacity and Capability • Issues • Range of courses currently undertaken by staff • Inclusivity of professionally orientated programmes on education • Meeting QAA and occupational standards NHSU

36. Developing Educational Capacity and Capability • Approach of NHSU • Application with reflective focus • Allocation of mentor • Orientation programme • PDP development • Further study modules NHSU

37. An inclusive & engaging view of learning Learning is "…what people do when they want to make sense of experience. It may involve an increase of skills, knowledge, understanding, values & capacity to reflect…. learning leads to change, development, and a desire to learn more,” Source: Campaign for Learning effective practice NHSU

39. Current participation in learning & future intentions by social class (NIACE) NHSU

40. Class Differences in UK HE Age Participation Rates by Socio-Economic Group (DfES) NHSU