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Finance and Administration Division Coffee Hour February 1, 2012

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Finance and Administration Division Coffee Hour February 1, 2012. Agenda. Finance and Administration Strategy - Vision, Mission and Core Values - Balanced Scorecard Objectives 2012-2013 Key Initiatives Your questions. Strategy Journey (2012-2017).

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slide1
Finance and Administration Division

Coffee Hour

February 1, 2012

agenda
Agenda
  • Finance and Administration Strategy - Vision, Mission and Core Values - Balanced Scorecard Objectives
  • 2012-2013 Key Initiatives
  • Your questions
strategy journey 2012 2017
Strategy Journey (2012-2017)
  • Strategic Review – October 2011
  • Consultative Review –Nov/Dec/Jan2012
  • Finalize Strategy – Jan 2012
  • Coffee Hour – Feb 1, 2012
  • 2012-2013 Planning Process
vision statement
Vision Statement
  • Working collaboratively, embracing new technologiesand innovative ways of operating, we will providebest-in-class service to the Carleton Community.
mission statement
Mission Statement
  • We support Carleton’s academic mission ofteaching, research, and community service byproviding administrative and other support services that are effective, efficient, and timely.
core values
Core Values
  • Service ExcellenceWe meet customer needs through professional, responsive, reliable, and courteous service.
  • Continuous ImprovementWe challenge the status quo with innovative work processes and practices.
  • Inclusive Decision MakingWe collaborate in making evidence-based, timely and effective decisions.
  • Safe, Healthy, and Sustainable EnvironmentWe foster a positive work environment.
  • Employee EngagementWe value, respect, recognize, and support our employees.
  • AccountabilityWe are accountable for what we do and how we do it.
our customers
Our Customers
  • Provide quality, responsive and helpful services
  • Understand customer needs and anticipate future requirements
  • Foster a culture of Service Excellence
  • Provide a safe and respectful campus
stewardship of resources
Stewardship of Resources
  • Provide effective stewardship of university resources
  • Manage risks that affect the university
the way we work
The Way We Work
  • Utilize effective strategic and operational planning in support of the academic, research, and administrative enterprise
  • Work collaboratively
  • Continuously improve our processes and services in an efficient and effective manner
our employees
Our Employees
  • Provide a safe, healthy, respectful, and supportive work environment
  • Develop a culture of continuous learning
  • Recognize and engage employees in their work
  • Develop leadership capabilities
key initiatives for 2012 2013
Key Initiatives for 2012-2013
  • Our Customers
        • Continue to support Service Excellence;
        • Continue to assess Customer Satisfaction.
  • Stewardship of Resources
  • Communicate “Not Business As Usual”;
  • Explore Solutions to Pension Funding;
  • Capital Program - Additions – Alumni Hall, INCO, Library
  • - Backfill Renovations
  • Explore Development of North Campus ( 18 acres);
  • IT Program – LMS, Mobile Apps, Cloud Email for students, Banner Document Management System;
  • Enhance Operational Sustainability Activities.
key initiatives 2012 2013
Key Initiatives 2012-2013
  • The Way We Work
    • Renew Emergency Management and Business Continuity Framework;
    • Support Improvement Projects, Lean, Benchmarking, Process Management;
    • Develop IT Strategic Plan;
    • Develop HR Strategic Plan;
    • Develop EH&S Strategic Plan.
  • Our Employees
    • Support Staff Learning and Development renewal;
    • Support Healthy Workplace Implementation;
    • Support Quality Journey PEP Level 2 preparation.
next steps
Next Steps
  • Departments and units complete 2012-2013 plan (February/March 2012)
  • Budget meetings (March)
  • Board approval of both operating and ancillary budgets (April)
  • Plans are refined based on budget approval (April)
  • Plans are shared with staff (April/May)
  • Plans monitored throughout the year
questions
Questions
  • Questions!
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