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激勵下屬的原理與技巧. Jimmy Yuen PSO RCY. Outline. Definition Self Reflection Motivation theories Which theory fit RCY volunteer most From theory to practice. 厂. What is Motivation ?. Motivation - an internally generated drive - to achieve a goal or - follow a particular course of action.

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Presentation Transcript
outline
Outline
  • Definition
  • Self Reflection
  • Motivation theories
  • Which theory fit RCY volunteer most
  • From theory to practice

slide4
What is Motivation ?
  • Job Performance = (Ability) x (Motivation)
self reflection
Self Reflection
  • 憶述當年參加 RCY Staff 的原因:
  • ___________________________
  • ___________________________
  • 現在因甚麽因素令你繼續在RCY做 Vol Staff
  • ___________________________
  • ___________________________
  • ___________________________
reason why people volunteer
Reason Why People Volunteer
  • Goals
    • To benefit service clients
    • to benefit volunteer (personal motives)
  • People who gain reward or satisfaction from volunteerism are more likely to continue
  • Reason to start could be different from staying
maslow s hierarchy of needs
一般因素

在紅十字會內的因素

  • 冷暖氣
  • 工作空間
  • 茶水
  • 衛生條件

5.自我實現

Self-actualization

Needs

5.自我實現

Self-actualization

Needs

4.自我、地位及尊重

Esteem Needs

4.自我、地位及尊重

Esteem Needs

3.社交及歸屬感

Social & Belongingness Needs

3.社交及歸屬感

Social & Belongingness Needs

2.安全與保障

Safety Needs

2.安全與保障

Safety Needs

需要的層次( Maslow’s Hierarchy of Needs)

1.生理需要

Physiological Needs

maslow s hierarchy of needs1
一般因素

在紅十字會內的因素

  • 安定
  • 保障
  • 資產
  • 安全工作環境
  • 安穩的工作崗位
需要的層次( Maslow’s Hierarchy of Needs)

5.自我實現

Self-actualization

Needs

4.自我、地位及尊重

Esteem Needs

3.社交及歸屬感

Social & Belongingness Needs

2.安全與保障

Safety Needs

1.生理需要

Physiological Needs

maslow s hierarchy of needs2
一般因素

在紅十字會內的因素

  • 交往
  • 感情
  • 友誼
  • 同事關係
  • 工作單位
  • 被接納、身份
  • 工作以外的友誼
需要的層次( Maslow’s Hierarchy of Needs)

5.自我實現

Self-actualization

Needs

4.自我、地位及尊重

Esteem Needs

3.社交及歸屬感

Social & Belongingness Needs

2.安全與保障

Safety Needs

1.生理需要

Physiological Needs

maslow s hierarchy of needs3
一般因素

在紅十字會內的因素

  • 認同
  • 地位
  • 自尊
  • 自重
  • 職銜
  • 因材施用
  • 被認可
  • 權責
  • 青年會員的認同
需要的層次( Maslow’s Hierarchy of Needs)

5.自我實現

Self-actualization

Needs

4.自我、地位及尊重

Esteem Needs

3.社交及歸屬感

Social & Belongingness Needs

2.安全與保障

Safety Needs

1.生理需要

Physiological Needs

maslow s hierarchy of needs4
一般因素

在紅十字會內的因素

  • 成長
  • 成就
  • 晉升
  • 有挑戰性工作
  • 創意/新意念
  • 晉升
  • 工作上的成就
需要的層次( Maslow’s Hierarchy of Needs)

5.自我實現

Self-actualization

Needs

4.自我、地位及尊重

Esteem Needs

3.社交及歸屬感

Social & Belongingness Needs

2.安全與保障

Safety Needs

1.生理需要

Physiological Needs

slide17
上司應做甚麼?
  • 並非所有僱員都是相同的需求驅動;
  • 激勵個人的需要,可以隨時間而改變
  • 上司
  • 應考慮滿足不同員工的需要,
  • 應構建相應的獎勵和認可的其他形式
slide22
上司應做甚麼?
  • Eliminating dissatisfiers;
  • Enhancing satisfiers
slide29
上司應做甚麼?
  • 管理人員應給予員工珍惜的獎勵
  • 設置他們可以達到的工作技能水平
  • 確保工作水平和獎勵之間的密切聯繫
  • What is the reward the volunteer value most and How ?
from theory to practice 1
From Theory to Practice - 1
  • Use Goals
    • Share Value of Volunteer, RCY
    • Organisational Goals vs Personal Goals
    • Competition
  • Ensure That Goals are Perceived as Attainable
  • Ownership of project
from theory to practice 2
From Theory to Practice - 2
  • Recognise Individual Differences
    • Needs, personality, ability, attitude
  • Match people to jobs
    • Staff Training, personal development
    • Projects vs Routine Tasks
    • Challenging Jobs, Development Tasks
slide32
From Theory to Practice - 3
  • Use Recognition
    • Positive Feedback, Appreciation
  • Individual Rewards
    • Annual Appraisal
    • Promotion & Awards
  • Link Rewards to Performance
  • Check the system for Equity
slide33
From Theory to Practice - 4
  • Show Care and Concern for your Staff
    • Staff Relationship
    • Support & Supervision
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