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激勵下屬的原理與技巧

激勵下屬的原理與技巧. Jimmy Yuen PSO RCY. Outline. Definition Self Reflection Motivation theories Which theory fit RCY volunteer most From theory to practice. 厂. What is Motivation ?. Motivation - an internally generated drive - to achieve a goal or - follow a particular course of action.

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激勵下屬的原理與技巧

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  1. 激勵下屬的原理與技巧 Jimmy Yuen PSO RCY

  2. Outline • Definition • Self Reflection • Motivation theories • Which theory fit RCY volunteer most • From theory to practice 厂

  3. What is Motivation ? Motivation- an internally generated drive - to achieve a goal or - follow a particular course of action.

  4. What is Motivation ? • Job Performance = (Ability) x (Motivation)

  5. 点解我做 RCY Staff & Leader??

  6. Self Reflection • 憶述當年參加 RCY Staff 的原因: • ___________________________ • ___________________________ • 現在因甚麽因素令你繼續在RCY做 Vol Staff • ___________________________ • ___________________________ • ___________________________

  7. 点解我做 RCY Staff & Leader??

  8. Reason Why People Volunteer • Goals • To benefit service clients • to benefit volunteer (personal motives) • People who gain reward or satisfaction from volunteerism are more likely to continue • Reason to start could be different from staying

  9. Motivation Theories

  10. Needs Theory

  11. 需要的層次( Maslow’s Hierarchy of Needs)

  12. 一般因素 在紅十字會內的因素 • 衣 • 食 • 住 • 行 • 冷暖氣 • 工作空間 • 茶水 • 衛生條件 5.自我實現 Self-actualization Needs 5.自我實現 Self-actualization Needs 4.自我、地位及尊重 Esteem Needs 4.自我、地位及尊重 Esteem Needs 3.社交及歸屬感 Social & Belongingness Needs 3.社交及歸屬感 Social & Belongingness Needs 2.安全與保障 Safety Needs 2.安全與保障 Safety Needs 需要的層次( Maslow’s Hierarchy of Needs) 1.生理需要 Physiological Needs

  13. 一般因素 在紅十字會內的因素 • 安定 • 保障 • 資產 • 安全工作環境 • 安穩的工作崗位 需要的層次( Maslow’s Hierarchy of Needs) 5.自我實現 Self-actualization Needs 4.自我、地位及尊重 Esteem Needs 3.社交及歸屬感 Social & Belongingness Needs 2.安全與保障 Safety Needs 1.生理需要 Physiological Needs

  14. 一般因素 在紅十字會內的因素 • 交往 • 感情 • 友誼 • 同事關係 • 工作單位 • 被接納、身份 • 工作以外的友誼 需要的層次( Maslow’s Hierarchy of Needs) 5.自我實現 Self-actualization Needs 4.自我、地位及尊重 Esteem Needs 3.社交及歸屬感 Social & Belongingness Needs 2.安全與保障 Safety Needs 1.生理需要 Physiological Needs

  15. 一般因素 在紅十字會內的因素 • 認同 • 地位 • 自尊 • 自重 • 職銜 • 因材施用 • 被認可 • 權責 • 青年會員的認同 需要的層次( Maslow’s Hierarchy of Needs) 5.自我實現 Self-actualization Needs 4.自我、地位及尊重 Esteem Needs 3.社交及歸屬感 Social & Belongingness Needs 2.安全與保障 Safety Needs 1.生理需要 Physiological Needs

  16. 一般因素 在紅十字會內的因素 • 成長 • 成就 • 晉升 • 有挑戰性工作 • 創意/新意念 • 晉升 • 工作上的成就 需要的層次( Maslow’s Hierarchy of Needs) 5.自我實現 Self-actualization Needs 4.自我、地位及尊重 Esteem Needs 3.社交及歸屬感 Social & Belongingness Needs 2.安全與保障 Safety Needs 1.生理需要 Physiological Needs

  17. 上司應做甚麼？ • 並非所有僱員都是相同的需求驅動; • 激勵個人的需要，可以隨時間而改變 • 上司 • 應考慮滿足不同員工的需要， • 應構建相應的獎勵和認可的其他形式

  18. Frederick Herzberg’s Two Factor Theory 雙因素理論 • 環境 環境因素激勵因素

  19. Frederick Herzberg’s Two Factor Theory

  20. Two Factor Theory

  21. 上司應做甚麼？ • Eliminating dissatisfiers; • Enhancing satisfiers

  22. Vol Staff 是否經常順利、開心??

  23. Process Theory

  24. Expectancy Theory

  25. 上司應做甚麼？ • 管理人員應給予員工珍惜的獎勵 • 設置他們可以達到的工作技能水平 • 確保工作水平和獎勵之間的密切聯繫 • What is the reward the volunteer value most and How ?

  26. From Theory to Practice - 1 • Use Goals • Share Value of Volunteer, RCY • Organisational Goals vs Personal Goals • Competition • Ensure That Goals are Perceived as Attainable • Ownership of project

  27. From Theory to Practice - 2 • Recognise Individual Differences • Needs, personality, ability, attitude • Match people to jobs • Staff Training, personal development • Projects vs Routine Tasks • Challenging Jobs, Development Tasks

  28. From Theory to Practice - 3 • Use Recognition • Positive Feedback, Appreciation • Individual Rewards • Annual Appraisal • Promotion & Awards • Link Rewards to Performance • Check the system for Equity

  29. From Theory to Practice - 4 • Show Care and Concern for your Staff • Staff Relationship • Support & Supervision

  30. Lead By Example

  31. 我成功過, 我亦失敗過,但我未放棄過

  32. I Can... Because I Think I Can !!

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