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#SHRM13 @ KevinCSnyder. Kevin Snyder, Ed.D . Why will they listen to me?. What problem will I help them solve?. #SHRM13 @ KevinCSnyder. The Results of Poor Communication. Decreased Morale Lower Productivity Hostile Workforce Culture Disengagement

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shrm13 @ kevincsnyder
#SHRM13 @KevinCSnyder

Kevin Snyder, Ed.D.

shrm13 @ kevincsnyder1

Why will they listen to me?

  • What problem will I help them solve?

#SHRM13 @KevinCSnyder

slide3

The Results of

Poor Communication

  • Decreased Morale
  • Lower Productivity
  • Hostile Workforce Culture
  • Disengagement
  • Inhibited Teambuilding
  • Employee Attrition/Turnover
  • Confusion/Lack of Clarity
shrm13 @ kevincsnyder5

The single biggest problem with communication is the illusion that it has actually taken place.

Don’t confuse ACTIVITY with PRODUCTIVITY

#SHRM13 @KevinCSnyder

shrm13 @ kevincsnyder7

“I didn’t say that Kelly Clarkson just walked into the back of the room.”

#SHRM13 @KevinCSnyder

slide11

FI

LAND THAT JETFIGHTER!

Communications Activity

slide13

Activity Directions

  • No talking
  • Only communicate through notes
  • Must raise hand for messenger
  • Three songs!
slide18

Group questions

As Pilots sitting in the ‘A’ seat, what strategies could we have implemented to prevent communication breakdown?

As ‘C-D-E’ passengers, what could we have done since we find ourselves in the back, lacking information?

slide19

“PILOTS – A Seat”

~ Don’t assume everyone knows what you know

~ Ensure everyone knows the objective

~ Acknowledge you need everyone to get to safety

~ Delegate/ask for help

slide20

“Co-Pilot/Navigator – B Seat”

~ Be clear about what the objectives are

~ Ask “Head Honcho” for clarification and help

~ Let “Passengers” know what you know

slide21

“Passengers – C-D-E”

~ Be clear about what the objectives are

~ Ask “Mechanics” for clarification and help

~ Don’t just sit there … Get Involved!

slide22

Communicate differently based on what we know

  • We need everyone in the plane
  • As professionals, we find ourselves in each seat at that same time
slide23

‘Jet fighter’ activity directions are on the next few slides!

Or you can visit my website, www.kevincsnyder.com/resources to download the directions and powerpoint

* Note: I have 2 communications exercises; ‘Jetfighter’ and ‘Roller Coaster.’

slide24

Activity Directions

  • No talking
  • Only communicate through notes
  • Must raise hand for messenger
  • Three songs!
slide31

Contact me for any questions on how to facilitate/process this activity!

Kevin Snyder, Ed.D.

Kevin@InspirActiveSolutions.com

www.InspirActiveSolutions.com

Facebook/Twitter/LinkedIn: KevinCSnyder

slide32

Three(3) options to receive the Communications Activity:

Email: Kevin@InspirActiveSolutions.com

Website: www.InspiractiveSolutions.com

TEXT ‘KevinCSnyder’ to #22828

#SHRM13 @KevinCSnyder