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What Effect Do Business Decisions Have On Stakeholders?

What Effect Do Business Decisions Have On Stakeholders?. Unit 1 Topic 1.5.5. Lesson Objectives. Must learn: what is meant by a stakeholder Should learn: why stakeholders are important to a business Could learn: how business decision can affect stakeholders.

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What Effect Do Business Decisions Have On Stakeholders?

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  1. What Effect Do Business Decisions Have On Stakeholders? Unit 1 Topic 1.5.5

  2. Lesson Objectives • Must learn: what is meant by a stakeholder • Should learn: why stakeholders are important to a business • Could learn: how business decision can affect stakeholders

  3. Starter – Who are stakeholders? http://www.tes.co.uk/teaching-resource/Who-are-stakeholders-6173961/

  4. (not steak-holders!)) Starter- What are stakeholders? • Anyone who has an interest (or stake) in a business • THINK! For Hodge Hill School, who are the stakeholders?

  5. An Example of Stakeholders

  6. Stakeholders

  7. Who Are The Stakeholders?

  8. Internal or External Stakeholders?

  9. Primary or Secondary Stakeholders?

  10. What do Stakeholders Want?

  11. Conflict

  12. Stakeholder Influence

  13. Managers Employees Customers Suppliers Local community Stakeholder conflicts vs Shareholders

  14. Managers Stakeholder conflicts Shareholders vs

  15. Managers What should happen to the profits? Stakeholder conflicts Shareholders What should happen to the profits? vs

  16. Managers Want the profits re-invested in the business Stakeholder conflicts Shareholders Want the profits to be paid out in dividends vs

  17. Employees Stakeholder conflicts Shareholders & Managers vs

  18. Employees Want job security and high pay Stakeholder conflicts Shareholders & Managers Want loyal, reliable and cheap workers vs

  19. Customers Stakeholder conflicts Shareholders & Managers vs

  20. Customers Want quality at low prices Stakeholder conflicts Shareholders & Managers Want customers prepared to pay high prices vs

  21. Suppliers Stakeholder conflicts Shareholders & Managers vs

  22. Suppliers Want to be paid promptly to help their cash flow Stakeholder conflicts Shareholders & Managers Want suppliers who can deliver quality stock on time and want to be able to pay on credit vs

  23. Local community Want a company which respects the wishes of the local community and sponsors local events Stakeholder conflicts Shareholders & Managers Want to be able to run the business with little interference vs

  24. External Factors & Stakeholders

  25. Task 1 • Keith owns a white goods repair company, fixing dishwashers, washing machines and other household goods. Keith employs 2 skilled workers who also go to customers houses and fixes appliances on-site. • Keith has a business loan with NatWest bank and he is currently repaying them £300 per month. • Keith’s main supplier is Argon Appliances who are his main provider for spare parts and replacement machines.

  26. Task 1 Create a presentation that shows the stakeholders for Keith and the effects of the following business decisions he has recently made: • Increased annual salary of all employees by 5% • Has sourced replacement washing machines from B&Q as it is cheaper than buying from Argon supplies. • Allow emergency call out for all customers both evenings and weekends • Increased call out charges by 12% in emergencies • To buy a new premises in the town centre so he can complete repairs on appliances and store more stock. For each decision say: • Who is affected? • How that decision might affect them? • Is there are conflict of interest?

  27. Plenary

  28. Homework Create a mind map of all of the stakeholders for the BT group. For each stakeholder, investigate how BT are trying to meet their needs. (5 Marks)

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