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A Collaborative Approach to Communication for Healthcare & Engineering Professionals. Beth Vye October 13, 2012. About ISIS. ISIS is a leading community organization that welcomes immigrants

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A collaborative approach to communication for healthcare engineering professionals

A Collaborative Approach to Communication for Healthcare & Engineering Professionals

Beth Vye October 13, 2012


About isis
About ISIS

ISIS is a leading community organization that welcomes immigrants

Working in partnership, ISIS offers services and creates opportunities that enable immigrants to participate fully in Canadian life


A collaborative approach to communication for healthcare engineering professionals

  • Overview of Communication for Healthcare Professionals and Orientation and Communication skills for Engineers

  • Similarities / Differences

  • Partnerships / Community Outings

    • Activity 1 Inclusive language

    • Activity 2 Breaking Bad News

    • Activity 3 Describing a Process

Workshop Outline


Course content
Course Content

Similarities

Everyday English

Profession Specific Writing and Presentation Skills

Networking

Connecting With Colleagues / Teamwork

The Language of Management

Differences

General Orientation / Pathway to Licensure

Communicating with Patients

Medical Terminology Self-Study Guide

Medical / Engineering Administration

Scheduling

Community Visits


A collaborative approach to communication for healthcare engineering professionals

Exciting Developments

Four month Work Placement pilot program for OCSE

“On-the-job” competency based-assessment

Coaching and support provided by Engineers Canada

Partnerships with host employers


Employment module
Employment Module

Job interview skills

Practice interviews

Individual feedback from video recordings


Computer module
Computer Module

PowerPoint

Calling card

Access to ISIS computer lab


Evaluation
Evaluation

Ongoing in-class assessment

Assessment based CLB

Communication assessment at Dalhousie Learning Resource Centre

Communication assessment based on employment practice interview

Certificate of completion


Community partners
Community Partners

Dalhousie Learning Resource Centre

Dalhousie Kellogg Library

IWK Library

North End Community Health Centre

Capital Health Volunteer Services

Halifax Sexual Health

Ronald McDonald Room and Ronald McDonald House

Dalhousie School of Occupational Therapy

Dalhousie Medical School and Nursing Student Placements

Addiction Services


Community outings speakers
Community Outings/Speakers

St. John Ambulance

Cancer Care Nova Scotia

IWK Pre-Birth Clinic

Capital Health Public Health Services

Cobequid Community Health Centre

Shannex Enhanced Care

Nova Scotia Hospital

Canadian Blood services


Dalhousie learning resource centre
Dalhousie Learning Resource Centre

Communication

assessments with

simulated patients

Feedback to improve communication and interviewing skills


Dalhousie kellogg library iwk library
Dalhousie Kellogg Library & IWK Library

Orientation to the IWK and Kellogg Libraries

One-on-one appointments at the Kellogg

Temporary borrowing privileges at all Capital Health Libraries


North end community health clinic
North End Community Health Clinic

The role of a community health clinic

Job shadowing


Addiction services
Addiction Services

Presentation about addiction in Nova Scotia


A collaborative approach to communication for healthcare engineering professionals


Presentations
Presentations

Project Management

Work Placement Project

Occupational Health and Safety

Toastmasters

Discussion Panel

Evaluation Tool

Ethics


Student testimonials
Student Testimonials

“After taking the Communication for Healthcare program, I feel confident and would like to take on more challenges and responsibilities with regards to being a healthcare professional in Canada.”

CHP Participant

“The engineering class is very good, informative and friendly. It is great to learn about the Canadian work environment and culture. It is a good chance to talk with senior engineers in various fields and learn from their experiences in their own countries.”

OCSE Participant