Hach Water Information Management Solution (WIMS) Overview

1. Hach Water Information Management Solution (WIMS) Overview

2. Use Data to Reduce Costs Overview Troubleshoot Issues Compile Data Easily Monitor & Improve Performance Automate Complex Calculations Prepare Regulatory & Internal Reports

3. Flow & Sampling Homeland Security Technology Information Management Laboratory Field Process Hach: Water Quality Experts • 75+ years of water analytics expertise • Industry innovator: 500+ patents over 130 patent families • Local service, online chat, life-time technical support On-line instrumentation High-quality prepared reagents Information management software Accurate laboratory & portable devices

4. Hach Integrates Information Management Hach LAB Cal Affordable, Effective Lab Data Management Lab data sample scheduling and tracking Hach JOB Cal Easy to set up Easy to learn Easy to use Maintenance scheduling and tracking Hach WIMS Accurate Information Informed Decisions Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring

5. Make it Meaningful! Buried in Data? Don’t get slowed down by: Piles of paperwork Time-consuming reports Mind-numbing calculations Hach Water Information Management Solution

6. “The system has resolved our key issues of data consolidation and integrity. It is currently used by all treatment plant managers in their daily analysis of plant operations and produces all required federal and state regulatory reports.” Bob Zinkl Information Systems Metropolitan St. Louis Sewer District, MO

7. Make Performance Decisions Confidently See the complete picture of your water and / or waste water system Hach Water Information Management Solution (Hach WIMS) • Tailor-made for the water industry • Data is accurate & secure • Easy-to-understand dashboards • Trends analysis charts • What-if models • Internal and regulatory reports

8. Water Industry Data ManagementCurrent Solutions – LIMS & SCADA SCADA LIMS LIMS & SCADA are the most common Data Management systems in the Water industry Each is designed to manage different aspects of the operation Neither can easily provide the overall view of the Water operation • Designed for process control & data acquisition • Controls processes & provides excellent overview of data acquired from the processes • Not designed to acquire and track data that is not part of the process (ex. Lab or Field data) • Requires programming to create reports • First created for pharmaceutical industry • Used by Labs, not generally tied to data outside the Lab • Used to organize and analyze data from a wide number of lab data sources • Reports can be highly customized Plus – not all facilities need or can afford either solution

9. Water Industry Data ManagementCurrent Solutions - Excel SCADA LIMS Excel • Designed for process control & data acquisition • Controls processes & provides excellent overview of data acquired from the processes • Not designed to acquire and track data that is not part of the process (ex. Lab or Field data) • Requires programming to create reports Many facilities try to fill data management gaps with Excel, but this has issues too… • First created for pharmaceutical industry • Used by Labs, not generally tied to data outside the Lab • Used to organize and analyze data from a wide number of lab data sources • Reports can be highly customized • Commonly available software program • Easy to manually enter data from different sources (lab, field, & sometimes SCADA) • Easy for standard formats that can be shared with others • Can graph data without separate programming

10. Why Excel is not Good EnoughSome things to consider • It’s easy to overwrite cells in Excel: • How are you protecting your data and formulas to prevent an accidental change? • Do you have any audit trails on the data to indicate when and why a cell had been changed? • Excel has limitations on the amount of data it can hold: • Do you have different files for your current and historical data? • Excel can import data but requires advanced programming to format it: • How is your data added to your Excel file and how long does it take? • If the data being imported needed to change, who will be able to make the change? • Manipulating and reorganizing data once it is loaded into Excel can be difficult: • How long does it take to pull together your data when you need a non-standard report? • Are you able to get all the value from your data because it’s too difficult to further analyze? • How often do you want to look at the same data in different ways (e.g. different time frames, different comparisons)? • Excel does not automatically back up data or provide version control: • What would happen if someone accidently deleted your file? • How do you assure revision control? • How do you make sure that you have and are using accurate information? • How do you manage changes to the file or files? • How much effort is needed to do a non-standard analysis or report?

11. Water Industry Data ManagementThe “Right” Solution LIMS Hach Water Information Management Solution™ Excel • First created for pharmaceutical industry • Used by Labs, not generally tied to data outside the Lab • Used to organize and analyze data from a wide number of lab data sources • Reports can be highly customized • Designed specifically for water management with 100+ common Drinking Water and Wastewater calculations and report templates for the most common regulatory reports such as SWTR, NPDES, DMRs… • Data captured from all types of data sources including SCADA, Lab, Field • Data secured in a centralized database that can be accessed locally or via a web interface • Audit trails and historical records are safe and available for easy viewing • Custom dashboards display your key information with shortcuts to the data and reports you need. • Easily configure graphs for trend analysis, correlations, and control charting. • Commonly available software program • Easy to manually enter data from different sources (lab, field, & sometimes SCADA) • Easy for standard formats that can be shared with others • Can graph data without separate programming SCADA • Designed for process control & data acquisition • Controls processes & provides excellent overview of data acquired from the processes • Not designed to acquire and track data that is not part of the process (ex. Lab or Field data) • Requires programming to create reports

12. Looking to the Next Few Years… • 45% utilities report 60% workforce retirement over next 5 years • Increasing desire to optimize operations, not just meet regulatory compliance • Mandates for integrated water information management • Already a mandate by CH2MHill/OMI, United Water & Veolia • Engineering firms have engineers focused exclusively on data management • Excel will not be acceptable as a primary data repository • Growing need to have information (rather than just data) to make decisions and be proactive and predictive • Instruments connected directly to PCs or web-hosted software to provide bi-directional control, data visualization, process optimization and reporting • Increasing importance of water distribution system quality and growing prevalence of smart water grid Data information management systems are better equipped to handle these new requirements

13. Key Features Summary Designed to be Easy to Use • Data entry forms designed to look just like your paper forms • Templates for regulatory reports such as SWTR, NPDES, DMRs… • Wizards help easily design additional reports, forms and graphs Data at your fingertips • Data readily available for reports and analysis • No more unsecured spreadsheets, islands of data, duplicate entries • WIMS automatically transfers data from SCADA and LIMS systems Powerful Business Information • Easily monitor operations with dashboards and other analysis tools • Optimize Operations with accurate historical and short term data • Manage with relevant data by setting up “exception” reports

14. Integrated with Water Market Leaders • Aligned with Leading SCADA manufacturers • Electronic data transfers from GE, Wonderware, Rockwell, etc. • Partnership with ATL Sample Master • 30% of US LIMS water market • Integrated with Hach Process and Lab Instrumentation • Industry leader for water quality instrumentation • Recommended and sold by E&C’s and SCADA Integrators • Includes CDM, HDR, CH2M Hill, and IPS • Contracts with major water companies • Veolia, United Water, American Water, etc. Water market leaders value comprehensive data information management systems for comprehensive analysis and data security

15. Hach Integrated Information Management has a strong foundation • Based on OPS Systems 30 years of experience developing software for the water industry • The only patented web-based delivery of water focused information management solutions(based on patents acquired from WaterEye) • Hach’s wide array of instruments, water analysis expertise, and commitment to customer service

16. Hach Integrates Information Management Hach LAB Cal Affordable, Effective Lab Data Management Lab data sample scheduling and tracking Hach JOB Cal Easy to set up Easy to learn Easy to use Maintenance scheduling and tracking Hach WIMS Accurate Information Informed Decisions Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring

17. Hach LAB Cal – Lab Data Management • Schedule and track lab samples with a visual calendar • Enter data with electronic benchsheets • Use built-in standard methods libraries • Assure data security and secure data access • Use Reporting & analysis tools • Get simplicity for managing lab tasks

18. LAB Cal Regulatory & Laboratory Reports • Available Reports: • Chain of Custody • Certificate of Analysis • Quality Analysis/Control • Missing Sample • Exception Reports Reporting made easy only a mouse click away

19. Hach Integrates Information Management Hach LAB Cal Affordable, Effective Lab Data Management Lab data sample scheduling and tracking Hach JOB Cal Easy to set up Easy to learn Easy to use Maintenance scheduling and tracking Hach WIMS Accurate Information Informed Decisions Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring

20. Hach JOB Cal – Maintenance Scheduling & Tracking Designed for maintenance people • Easy to set up • Easy to learn • Easy to use • Status at a glance • Familiar format and process • JOB Cal Basic • Automatically builds an interactive, color-coded calendar for easy management of job activities • Tracks just the basics of work order • JOB Cal Plus • Allows you to track more detail • Inventory, vendors and purchasing • Who did the work and how long did it take • Display equipment drawings or pictures.

21. JOB Cal: At a Glance Calendar Shows… • Easy to understand color codes What’s due: What’s done: What’s late: What’s really late: Skip it:

22. Compile Data Easily More data is not better unless you can do something with it

23. “The Hach WIMS product has been instrumental in the collection of relevant data. Its data capture and reporting capabilities have provided us a comprehensive analysis of our wetlands pilot project.” Stephanie Eisner Natural Reclamation System Proj. Coordinator City of Salem, WA

24. See Your Whole Operation: Combine Data From Field, Lab & Operations • Instant access to data, reports, entry forms, audit information • Data organized for easy interpretation • Track dosages, flows, concentration, summarized data like daily average flow, 15 minute turbidity maxi, hourly DO min

25. Easy Data Entry Organizes Information for Fast Access and Analysis Manual Data Entry: • Built-in templates for data entry • Screens that match spreadsheet , daily log and benchsheet formats • Automated Data Entry: • SCADA • Dataloggers • LIMS • Commercial Laboratory Reports • Download data from portable field devices

26. Accurate Information - Securely Stored • Data comes together in a central database • Easy access, local or over secure Web • Safe and secure storage of historical records • Data entered one time, minimizing errors • Audit trails maintained

27. Automate Complex Calculations With 100+ built-in formulas, you can stop worrying about making mistakes in complex calculations

28. “We love this software. I have the time to give this reference because I have the software!” James Grandstaff Division Director Henrico County Water Reclamation Facility, VA

29. You Don’t Need to Be a Statistician • Built-in equations and verification engines • Easily add additional formulas • Calculate and track just about anything • Error and worry free • Get consistent results based on EPA requirements • Troubleshoot system upsets • Analyze cost overruns • Check compliance issues • Identify opportunities for cost reduction 100+ common water/ waste water industry-specific formulas Error and worry free built-in calculations provide data consistency

30. Example of Built-in Complex F-to-M Ratio This cell result based on this formula

31. Impact of Quick & Accurate Calculations • Trust that data is accurate and consistent. • Decisions are based on accurate data • Troubleshoot system upsets • Analyze cost overruns • Check compliance issues • Identify opportunities for cost reduction Find errors in formulas Edit or alter formulas if needed or required

32. Troubleshoot Issues Intelligent alerts, modeling tools and audit trails all help you resolve, predict and prevent disruptions

33. “Hach WIMS is central to everything that the LEWWTP does. Each system that the LEWWTP has provides data into Hach WIMS. It is essential to our process decisions.” Brenna Durkin DBA Specialist Littleton/Englewood Wastewater Treatment Plant

34. Let Software do the Detective Work • Assimilate information and find answers to: • System upsets • Cost overruns • Compliance issues • Customer complaints • Use predictive modeling tools to prevent future issues from occurring • Develop "what if" scenarios • Perform simple or complex search queries • Find the exact information you need

35. Automatically Compare & Verify All Info Flags problems so you know exactly where they occurred Immediately identifies change in the system

36. Maintain Accurate Records with Audit Trails Audit trails show who touched the data

37. Run report for data outside: • Entry limits • Daily limits • QC limits • Forced entries Output to Screen, Excel, HTML or Email Data Exception Reports Help Manage Anomalies

38. Sample report output to screen quickly helps identify issues

39. Event Reports Provide Highlight Key Information • Generated automatically: • Monthly report for all violations • QC control limit flags • Entry limit flags

40. Monitor & Improve Performance Get the data you need instantly in easy-to-read formats so you can make decisions quickly

41. “Hach WIMS has fostered analysis beyond regulatory data. Information on pumping stations, energy usage, material usage, and cost analysis are just a few of the trends performed to enhance ‘optimization.’ The new question is not ‘Can we analyze the data?’ but ‘Which data do you want to analyze?’” Gwinnett County, GA

42. Get Your Data Fast for Faster Decisions • Personalized dashboards let you monitor key data • Immediately shows the information you need to know • Provides shortcuts to other parts of the software • Allows quick access to reports, graphs, entry forms • Can be customized to the user

43. Graph Pac Provides Visual System-wide Overview Multiple graphs for your key performance indicators generated with a click of a button

44. Chart Data Points for Easy Analysis • Reporting and graphing tools • Configure graphs for trend analysis, correlations, and control charting • Easily compare different sets of data to identify cost reduction opportunities • Use preprogrammed templates, wizards, and built-in calculation tools • Simplify report generation and data analysis Ex. Raw Turbidity Daily Avg, Daily Min, Daily Max

45. Example Monthly Average Report for Specified Variable Automatically calculates for specified variable for fast analysis

46. Easy visualization of data against daily limits Formats that best aid in understanding the data Data Views Provide Easiest Visualization

47. Prepare Regulatory & Internal Reports Create reports in seconds and then schedule them to print or email automatically

48. “The biggest advantage in our implementation of Hach WIMS is the automation of our reports. Reports that typically would take weeks at a time to prepare, now only take us a matter of a few hours. Additionally Hach WIMS fills a much needed gap. Our Operations Department now has access to data that allows them to make adjustments within their operational parameters in hours – instead of days.” Peter Chang, System Engineer III King County, WA

49. Turn Raw Data into Actionable Information • Eliminate reams of paper • Create business and regulatory reports in seconds • Schedule automatic report output to the screen, printed or by email • Utilize EPA and state report templates: SWTR, DBR, NPDES, DMR, eDMR, MOR, SDWA, CCR, industrial pretreatment compliance, and more • Configure standard reports with a few keystrokes using templates and wizards • Develop ad-hoc reports in minutes

50. Accurate Regulatory & Process Reports & Graphs Drinking Water Create paper and electronic reports for Waste Water and Drinking Water for each state