generational diversity in our schools and communities l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
GENERATIONAL DIVERSITY In our Schools and Communities PowerPoint Presentation
Download Presentation
GENERATIONAL DIVERSITY In our Schools and Communities

Loading in 2 Seconds...

play fullscreen
1 / 46

GENERATIONAL DIVERSITY In our Schools and Communities - PowerPoint PPT Presentation


  • 109 Views
  • Uploaded on

GENERATIONAL DIVERSITY In our Schools and Communities. Facilitator. Elaine Torossian M.S. Sr. Leadership Development Specialist Beaumont Hospitals. Learning Objectives. As a result of this learning session you will be able to: Identify four generations in the public school environment today

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'GENERATIONAL DIVERSITY In our Schools and Communities' - xandy


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
facilitator
Facilitator

Elaine Torossian M.S.

Sr. Leadership Development Specialist

Beaumont Hospitals

learning objectives
Learning Objectives

As a result of this learning session you will be able to:

  • Identify four generations in the public school environment today
  • Match general characteristics to each generation
  • Recognize events which impacted each generations values, expectations and preferences
  • Identify approaches to enhance inter generational communications
  • Explain your role in improving communications with people from another generation
a multigenerational workforce
A Multigenerational Workforce
  • Newest diversity issue in the workplace
  • Increasing cross generational conflict and complaints
  • Need to integrate older workers with younger
  • By 2008 estimates are that the U.S. economy will offer 161 million jobs to 155 million workers
why learn about the different generations
Why Learn About The Different Generations?
  • Changing demographics
  • Better understand it’s impact in the schools, workplace and community
  • Increase personal competency in communications
  • Promote collaboration across generations
  • Improve public relations
impact of when we were born
Impact of When We Were Born
  • The events and conditions each of us experience during our formative years help define who we are and how we view the world.
  • The generation we grow up in is just one of the influences on adult behavior.
four generations in our school community
Four Generations in Our School Community
  • Traditionalists (born 1920 - 1945)
  • Baby Boomers (born 1946 - 1964)
  • Generation X (born 1965 - 1980)
  • Millenials (born 1980 - 2000)
appreciating many aspects of diversity
Appreciating Many Aspects of Diversity
  • Generational differences may influence

behavior, yet don’t necessarily determine our interactions.

  • Host of variables which come into play that impact behavior and outcomes.
  • Generational differences represent only

one of these factors.

in your small group
In Your Small Group….

Please identify and share…..

  • A significant world event that you recall from your youth
  • Your favorite music as a teenager
  • A childhood hero
  • Biggest issue facing public education today
events and experiences
Traditionalists:

Great Depression

New Deal

World War II

Korean War

Boomers:

Civil Rights

Sexual Revolution

Cold War

Space travel

Assassinations

Events and Experiences
events and experiences12
Xers:

Fall of Berlin Wall

Watergate

Women’s Liberation

Desert Storm

Energy Crisis

Millenials:

School shootings

Oklahoma City

Technology

Child focused world

Clinton / Lewinsky

Events and Experiences
formation of our world view
Formation of our World View
  • Individually based with generational trends based on social and environmental influences of your early years
  • Avoid stereotyping – we are each unique
  • Differences based on many personal variables
formation of our world view14
Formation of Our World View

Social

Internal and External Factors

Personal

Birth 10 20 30 40 50 60 70 80 90 100

Age (years)

compelling messages that shaped traditionalists matures
Compelling Messages that Shaped Traditionalists / Matures
  • Make do or do without
  • Stay in line
  • Sacrifice
  • Be heroic
  • Consider the common good
parenting style
Parenting Style
  • Discipline
  • Schedules
  • Conformity
  • Strict obedience
  • “Spare the rod and spoil the child”
compelling messages that shaped the boomers
Compelling Messages that Shaped the Boomers
  • Be anything you want to be
  • Change the world
  • Work well with others
  • Live up to expectations
  • Duck and cover
parenting style18
Parenting Style
  • Dr. Spock
  • Throw away the schedule
  • Love and nurture, pamper and cherish
  • Stay-at-home moms
compelling messages that shaped xers
Compelling Messages that Shaped Xers
  • Don’t count on it
  • Remember – hero’s- aren’t
  • Get Real
  • Survive - stayin’ alive
  • Ask “why?”
parenting style20
Parenting Style
  • Parenting by proxy
  • Working Moms
  • Latchkey children
  • Soaring divorce rates
  • Autonomy and independence
compelling messages that shaped millenials
Compelling Messages that Shaped Millenials
  • Be smart – you are special
  • Leave no one behind
  • Connect 24/7
  • Achieve now!
  • Serve your community
parenting style22
Parenting Style
  • Parent advocacy
  • Put children first
  • Soccer Moms
  • Supervision
  • Strictness on drugs, drinking and driving
values
Traditionalists:

Hard work

Dedication & sacrifice

Respect for rules

Duty before pleasure

Honor

Boomers:

Optimism

Team orientation

Personal gratification

Involvement

Personal growth

Values
values24
Xers:

Diversity

Techno literacy

Fun and informality

Self-reliance

Pragmatism

Millenials:

Optimistic

Feel civic duty

Confident

Achievement oriented

Respect for diversity

Values
challenges in public relations related to multiple generations
Challenges in Public Relations Related to Multiple Generations?

Brainstorm – 3 Minutes

generational interaction an example
Generational Interaction: An Example

Traditionalists and Boomers

may have a tendency not to

question or challenge

authority or the status quo.

This may cause confusion

and resentment among the

Xers and Millenials who

have been taught to speak

up.

generational interaction an example28
Generational Interaction: An Example

Xers and Millenials who

have had different life

experiences and

communicate with people

differently, may fail to

actively listen to Boomers

and Traditionalists

thereby missing valuable

information and guidance.

other cultural variables impacting communications
Other Cultural Variables Impacting Communications
  • Gender
  • Ethnicity
  • Religion
  • Immigrants and 1st generation Americans
  • Behavioral Style
  • Socio-economics
  • Education
  • Other
when we don t communicate effectively it may impact
When We Don’t Communicate Effectively it May Impact…..
  • Turnover rates (staff / students)
  • Tangible costs (i.e. recruitment, hiring, training, retention)
  • Intangible costs (i.e. morale)
  • Grievances and complaints
  • Perceptions of fairness & equity
  • Quality of education and learning
  • Funding and resources
the platinum rule for service
The Platinum Rule for Service

“Do unto others as they would like to have done unto them.”

language that appeals to traditionalists
Authority

Discipline

Leader

Rank

Respect

Sacrifice

Consistent

Dependable

Great

Orderly

Stable

Trustworthy

Language that Appeals to Traditionalists
language that appeals to boomers
Consensus

Human rights

Involvement

Relationship

Team

Tolerance

Trust

Democratic

Equal

Fair

Humane

Interpersonal

Language that Appeals to Boomers
language that appeals to xers
Alternative

Numbers

Operations

Reality

Results

System

Competent

Efficient

Functional

Independent

Pragmatic

Sensible

Language that Appeals to Xers
language that appeals to millenials
Achievement

Challenge

Collaborate

Community

Discover

Future

Goals

Fun

Positive

Come together

Overcome cutting edge

Language that Appeals to Millenials
turnoffs for traditionalists
Turnoffs for Traditionalists
  • Profanity
  • Slang
  • Emotional language
  • Disorganization
  • Lack of respect for tradition
  • Poor grammar
  • Disrespect for experience
turnoffs for boomers
Turnoffs for Boomers
  • Brusqueness
  • Unfriendliness
  • Not showing interest in them
  • Shows of power, one-upmanship
  • Political incorrectness
  • Sports and war metaphors
turnoffs for gen xers
Turnoffs for Gen Xers
  • Schmoozing
  • Inefficient use of time
  • Flashiness
  • Hyperbole, acronyms, “corporate speak”
  • Incompetence
  • Bureaucracy
  • Complex policies
turnoffs for millenials
Turnoffs for Millenials
  • Cynicism
  • Sarcasm
  • Unfairness
  • Condescension
tips for communicating with traditionalists
Tips for Communicating with Traditionalists
  • Don’t rush things; a relaxed pace please
  • Establish rapport through being respectful the old fashion way
  • Watch your language- grammar, enunciation
  • Be a bit formal
  • Avoid being overly chummy or too personal
tips for communicating with boomers
Tips for Communicating with Boomers
  • Be personable and warm
  • Use their name when greeting them
  • Take time to check in; ask how they are doing
  • Treat them like a friend
  • Give them something extra to ensure continued patronage is they are regulars
tips for communicating with xers
Tips for Communicating with Xers
  • Be efficient; competence over schmoozing
  • Be available to respond to questions and share information; have accurate data available
  • Don’t hover; back off and let them make decisions
  • Allow them to be anonymous if there is a clue that is his preference
tips for communicating with millenials
Tips for Communicating with Millenials
  • Be respectful; don’t be condescending
  • Be sensitive to clashes between Xers and Millenials. Millenials may find Xers to be too “edgy”
  • Pick up the pace, look lively
  • Find out and talk to them about their interests
generational feedback
Generational Feedback
  • Traditionalists – “No news is good news.”
  • Boomers – “Feedback once a year and lots of documentation.”
  • Xers – “Sorry to interrupt but how am I doing?”
  • Millenials – “Feedback whenever I want it at the push of a button.”
valuing differences your role
Valuing Differences: Your Role

What can you do to promote intergenerational communications?

recommended resources
Recommended Resources
  • Books / Authors
    • Claire Rains, Bruce Tulgan, Hank Karp et al
  • Websites

www.generationsatwork.com

www.rainmakerthinking.com

  • Videos
    • Showdown at Generational X
    • Generations in the Workplace