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FBC Moving On UP! April 25, 2014

FBC Moving On UP! April 25, 2014. TOPICS. What’s new? Benefits of membership Performance measurement framework Governance structure – Get Involved Service areas – What’s Up for Review in FY14 Critical success factors. What’s New? . The FBC Identity Established (Branding)

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FBC Moving On UP! April 25, 2014

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  1. FBC Moving On UP! April 25, 2014

  2. TOPICS • What’s new? • Benefits of membership • Performance measurement framework • Governance structure – Get Involved • Service areas – What’s Up for Review in FY14 • Critical success factors

  3. What’s New? • The FBC Identity Established (Branding) • Updated website • Available for member outreach • Individual jurisdiction assistance • Specialized/topic specific training • Presentations to organizations (outreach)

  4. Who Are the Current FBC members? • Voluntary association of 51 Florida governments - 19 Counties - 29 Cities - 3 authorities

  5. FBC Local Government Members

  6. FY12 Report What Went Well . . . • Measure definitions continue to be improved leading to better consistency and data • Continue to identify opportunities to improve the process • Better cleansed data • Increased participation in service areas What were the changes . . . • New annual report format

  7. New Annual Report Format

  8. FBC Peer to Peer Comparison Report • Complete the excel template for submitting  a request for a Peer Comparison Report • Specify the 3 years you want the report run against • Select your peers for comparison – be sure they have participated in the selected service areas or specified PIs • The report you receive back will be in an excel format so you can graph the data, create a chart, etc. • Generally you can expect a turnaround time of 10 -14 business days.

  9. FBC 18 Service Areas • Animal Services (AS) • Building Development & Review (BD) • Code Enforcement (CE) • Environmental Management (EM) • Fire/Rescue (FR) • Fleet Management (FM) • Human Resources (HR) • Information Technology (IT) • Risk Management (RM) • Parks and Recreation (PR) • Police Services (PO) • Purchasing (PU) • Road Repair (RR) • Stormwater & Drainage Maintenance (SD) • Solid Waste (Collection) (SC) • Solid Waste (Disposal) (SW) • Traffic Engineering (TE) • Water/Wastewater (WW) • General Measures (GE)

  10. What’s It Take to Develop a New Service Area Policy currently under development 60% of the FBC membership must support the proposed new service area If supported, a committee will be formed to develop the initial PIs New PIs will be limited to 25 good, balanced measures Performance Committee will review and make a recommendation to the FBC Board. Process will take several years.

  11. Benefits of FBC Membership • Networking opportunities • Built in peer support systems • Access to state-of-the-art performance management software • Low cost training • Help develop industry standards • Participate at own pace • Peer to Peer Reports (at no additional charge)

  12. Get Involved In the FBC • Board of Directors - New Board Takes Office at Spring Conference (provides direction and leadership) • Standing Committees - Volunteer for a standing Committee (executive, strategic plan, training, performance, etc.) • Service Area Leads - Currently open: HR (develop service measures and coordinate data entry)

  13. FBC Data Cycle for FY12/13

  14. FBC Fast Facts • The FBC was formed in what year? • The FBC is celebrating its 10 year anniversary • The FBC maintains how many data points for the FY12/13 data collection? - This year there were 20,146 data points • What service areas are being reviewed/updated for the FY13/14 data collection cycle • Animal Services (AS), Stormwater Drainage (SD), Traffic Engineering (TE)

  15. Fall 2014 FBC Conference Will you be joining us this fall? Put it on your calendar: Where: Marion County When: October 16 & 17

  16. Contact Information • FBC Website: www.flbenchmark.org

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