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8th Annual General Meeting of the European Passengers’ Federation

Easy Travels for European citizens. 8th Annual General Meeting of the European Passengers’ Federation. Malmö – 20 March 2010. Veronica MANFREDI Member of the Cabinet of Vice-President Kallas, Transport. EUROPEAN COMMISSION. BASIC DATA ABOUT EU PASSENGERS’ TRAVELS. Each year :

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8th Annual General Meeting of the European Passengers’ Federation

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  1. Easy Travels for European citizens 8th Annual General Meeting of the European Passengers’ Federation Malmö – 20 March 2010 Veronica MANFREDIMember of the Cabinet of Vice-President Kallas, Transport EUROPEANCOMMISSION

  2. BASIC DATA ABOUT EU PASSENGERS’ TRAVELS Each year: • About 8 billion passengers travel by train • About 750 million by airplane • About 400 million by ship 2

  3. BASIC GOALS ON PASSENGERS’ RIGHTS IN THE EU • Key goals: • a minimum quality service across the EU • an appropriate level of mobility for all, in particular disabled people and passengers with reduced mobility (or PRMs) • establishment of a Single European Transport Area for Citizens 3

  4. THE 4 « C’s » OF EU PASSENGERS’ RIGHTS • Consolidation and effective implementation of existing passengers’ rights legislation in the air and rail sectors • Completion of legislative coverage to road, maritime and inland waterways transport • Coherence of passengers’ rights legislation across all transport modes • Communication to all concerned citizens

  5. CONSOLIDATION AND EFFECTIVE IMPLEMENTATION OF PASSENGERS’ RIGHTS The existing legislation Air transport: • Regulation EC/889/2002 on air carrier liability in the events of accidents - limited liability for lost/delayed/damaged baggage • Regulation EC/216/2004 on air passengers’ rights (the “APR” Regulation) • Regulation EC/1107/2006 on rights of air passengers’ with reduced mobility (the “PRMs” Regulation) Rail transport: • Regulation EC/1371/2007 – entered into force on 03.12.2009

  6. CONSOLIDATION AND EFFECTIVE IMPLEMENTATION Cooperation between the Commission and the network of National Enforcement Bodies (NEBs): the key to good implementation Air transport NEBs: Already established: http://apr.europa.eu Rail transport NEBs: Getting established: ec.europa.eu/transport/passengers/rail/rail_en.htm

  7. COMPLETION OF THE COVERAGE The 2 pending legislative proposals – about to start 2nd reading phase Bus and coach passengers’ rights Maritime and inland waterways passengers’ rights

  8. COMMUNICATION TO ALL CITIZENS • Air Passengers’ Rights consultation just closed • Trans-modal Information Campaign to be launched before the Summer break • Queries from citizens getting daily replied through EuropeDirect - ec.europa.eu/europedirect/index_en.htm

  9. COHERENCE OF RIGHTS – thinking ahead • Minimum set of common rights, whilst taking into account each mode’s specificities • Strive for coherence in the implementation and enforcement • The upcoming Communication covering all transport modes • Towards a « Common Charter of Passengers’ Rights » ?

  10. Thank you for your attention and…..enjoy your travel !

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