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Enabling Electronic Payments. Presented by Atiba Phillips Principal Consultant INFOCOMM Technologies Ltd . Agenda. A little about INFOCOMM Introduction to Electronic Payments Why e-Payments? Key Success Factors A Case Study from T&T. What are electronic payments?

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enabling electronic payments

Enabling Electronic Payments

Presented by Atiba Phillips

Principal Consultant

INFOCOMM Technologies Ltd.

agenda
Agenda
  • A little about INFOCOMM
  • Introduction to Electronic Payments
  • Why e-Payments?
  • Key Success Factors
  • A Case Study from T&T
introduction
What are electronic payments?

Types of electronic transactions

Electronic Payments are payment transfers for goods and services made electronically.

Introduction

B2B

B2C

C2C

G2C / G2B

M2M (Mobile)

why electronic payments
The ability to pay electronically is at the heart of e-business

Payments are already leaving the economy electronically…

… and very little is coming in.

Why Electronic Payments?

Electronic Payments

stimulates

Trade and Entrepreneurship

…and is critical to the internet-based and knowledge-based economy

Why Electronic Payments?
overview
Overview
  • Payment types / Technologies:
    • Credit and Debit cards
    • Stored-value cards
    • E-Wallets, Digital Cash, etc.
    • The Automated Clearing House (ACH) / RTGS
  • Payment Channels
    • Point-of-Sale
    • Telephone
    • Internet
    • Kiosks / ATM
    • Mobile Payments: Cell Phones, Wireless, RFID etc.
critical success factors
Critical Success Factors

To ensure that robust credit and debit based e-payments are facilitated there are threekey lines of action:

Ensuring the legislative framework is appropriate

Ensuring the infrastructure requirements are met

Encouraging trust in e-payments by the SME and consumer community.

legislative framework
Legislative Framework

Cornerstone Legislative Items Include:

  • Electronic Transactions Bill
  • Data Protection Bill
  • Office of the Data Commissioner
  • Electronic Funds Transfer (Crime) Act
  • Omnibus Cyber Crime legislation

For Government, additionally:

Exchequer and Audit Act – subsidiary regulations and Order papers

pre requisite infrastructure
Pre-requisite Infrastructure

Minimum Infrastructure Required include:

  • Domestic Internet interconnectivity/ routing
  • Domestic businesses with on-line business interfaces
  • Internet accessible Payment Gateway into a domestic inter-bank network
  • Competitively priced Internet Merchant Accounts
  • (third party) payment service providers (PSPs)
  • (third party) authentication service providers
trust
TRUST
  • People trust people not computers; and:
  • People have absolutely no sense of humor when it comes to money.
instilling trust in e payments
Instilling Trust in e-Payments

Instilling trust is a complex issue. Some approaches include:

  • Promotion initiatives including through Government as a model/ leadership user
  • Public-Private-People initiatives (e.g. e-Business Roundtable)
  • “National Trust Councils” to promote Local (and possibly) Regional “Trust Marks” for local / regional e-commerce websites
  • Better Business Bureau and on-line consumer protection initiatives
benefits
Benefits
  • Myth: “there is only a small ICT savvy section of the market – there’s no demand”
  • Fact: A broad cross-section of the society is interested in convenience and value
  • Proof Points:
    • 20% year-on-year LINX POS debit demand
    • Sharp uptake in cellular market
  • Myth: “ICTs only increase costs, besides front-line labour wouldn’t be able to adapt”
  • Fact: Even certain ‘labour intensive’ sectors have pervasive uptake of ICT
  • Proof Points:
    • For eg. touch screen installations in restaurants are now pervasive
      • Businesses realise the benefit for speed and inventory management
      • CSRs have learnt to use the technology effectively
      • The advent of e-payments is critical to the creating and sustaining competitive businesses and economies
consumers want to pay online
Consumers want to pay online!!

Government

Utilities

Business

Consumer

Shopping

.com

a case study
A Case Study
  • The Trinidad and Tobago Inter-bank Payment System
linx brief history
LINX: Brief History
  • Seventeen (17) years ago, all commercial banks throughout T & T began exploring the concept of collaboration and shared (particularly ATM) infrastructure.
  • Fourteen (14) years ago the Bankers Association of Trinidad and Tobago (BATT) formed a company called LINX and formed the Board.
  • In October 2004, BATT and the Central Bank of Trinidad & Tobago, approved the formation of Trinidad & Tobago Interbank Payments System Ltd (TTIPS), and the company’s name was registered.
  • TTIPS primary purpose is to provide a Cheque Alternative Infrastructure, rather than a cheque clearing facility.
  • Since its launch, over 445,000 transactions have flowed through the system (2006) – 225,000 transactions last month.
slide15
LINX
  • machines and 300+ ATMs on the Network
  • there are 8000+ POS machines at merchant sites
  • LINX™ clears through the RTGS (ie, not the ACH)
  • The existing owners of the LINX™ network are the following banks:
    • Republic Bank
    • RBTT
    • Scotia bank
    • First Citizen’s Bank
  • The first Licensee to the LINX™ network is the Eastern Credit Union co-operative Society
ttips
TTIPS
  • The Automated Clearing House
    • in the case of payroll, a company can send one file of employee payments to any one bank and have all employees’ accounts credited regardless of the employee’s bank - automatically
    • Companies can also receive or make payments to suppliers and clients.
    • Cheaper, faster and more convenient for the consumer, the bank and for you!
thank you
Thank You!!!!

Atiba Phillips

Managing Director

INFOCOMM Technologies Ltd.

mobile:1(868) 683-6300

e-mail: atibaphillips@ict.co.tt

web:    www.ict.co.tt