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Priority Permitting

Priority Permitting. Goal: Deliver fast complete answers to applicants without compromising the quality of our review. Priority given to time sensitive projects and projects which create jobs. Steps: Try and work with applicant’s deadlines

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Priority Permitting

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  1. Priority Permitting Goal: Deliver fast complete answers to applicants without compromising the quality of our review. Priority given to time sensitive projects and projects which create jobs. Steps: • Try and work with applicant’s deadlines • Maintain good communication with the applicant during the review process. • Minimize/Expedite RAIs • Coordinate reviews in-house and act as single Agency • Encourage other agencies to work with us

  2. Recent Successes

  3. Other New Permitting Ideas Implemented at EPC • Using Performance Measures to track timeliness on processing construction applications • Seeking delegation of any overlapping programs to result in one stop permitting • Partnering with Economic Development Corporation to promote a business-ready climate • Promoting transparency in permitting with new on-line application tracking system • Tightening processing times for permit applications

  4. Customer Surveys Survey scale: one to five, where 5 is excellent and 1 is poor.

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