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Effectiveness Frameworks: Supporting and Encouraging Internal Change

Explore various effectiveness frameworks like PQASSO, HAP, and EFQM that support and encourage internal change in organizations. Learn how these frameworks offer quality signals, cater to diverse stages, promote peer learning, self-reflection, and ongoing support.

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Effectiveness Frameworks: Supporting and Encouraging Internal Change

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  1. Effectiveness Frameworks:Supporting and Encouraging Internal Change Christina Laybourn

  2. Effectiveness Initiatives • The Australian Council for International Development: Code of Conduct • The Canadian Council fo International Cooperation: Code of Ethics • Charities Evaluation Services: Practical Quality Assurance System for (Small) Organisations • Disasters Emergency Committee: Accountability Framework • European Foundation for Quality Management: Excellence Model • Humanitarian Accountability Partnership: HAP 2007 Standard in Humanitarian Accountability and Quality Management • International Organisation for Standardisation: ISO 9001:2008 • ISEAL Alliance: Code of Good Practice for Setting Social and Environmental Standards • National Council for Voluntary Organisations: Campaigning Effectiveness • People In Aid: Code of Good Practice • The Sphere Project: Humanitarian Charter and Minimum Standards in Disaster Response

  3. 1. Offer a signal of quality • Provide a tangible reward: • Certification: People In Aid, HAP, PQASSO • Award: EFQM

  4. 2. Recognising organisations are at different stages • Flexibility to accommodate diverse organisations: PQASSO, People In Aid, EFQM • Tailor support to the needs of the organisation: PQASSO, ISEAL

  5. 3. Provide space for learning between peers • Create opportunities for organisations to share experiences and learning: HAP • Existing users are valuable advocates of the framework: DEC

  6. 4. Facilitate the process of self-reflection and planning • The framework can help each organisation to determine where it is, and where it wants to go : DECAF, PQASSO • Organisational self-assessment often needs support: EFQM

  7. 5. Provide ongoing support • Adopting the Effectiveness Framework is only the beginning… • Need for on-going learning, support and development

  8. Supporting and Encouraging Internal Change 1.Offer a signal of quality 2. Recognise that organisations are at different stages 3. Provide space for learning between peers 4. Facilitate the process of self-reflection and planning 5. Provide ongoing support

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