E-Commerce Business Plans. E-Commerce Prof. Sheizaf Rafaeli. Why New Business Models?. Business models are changing “In five years’ time, all companies will be Internet companies, or they won’t be companies at all.” Andrew Grove (CEO, Intel) Economist , 1999 Old measures don’t apply
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Prof. Sheizaf Rafaeli
Content, Community, Commerce
Sequential, Pooled, Reciprocal
B2C, B2B, C2C, C2B, B2G
Internet, Intranet, Extranet, VPN
More, less innovation? Integration?
Automational, Informational, Transformational: Operational, ManagerialBuzzwords cheatsheet
from Thompson (1967)
Definition of business model
(Strategy as who we are and what we do)
Look for electronic commerce opportunities within the
enterprise, with business partners, and with customers.
Unbundling the Organization
Electronic commerce has low interaction cost, it is natural
for web-based businesses to focus on a single core process.
(Hagel and Singer, 1999)
Review / Audit
Service and support
Payment / Settlement
Dimensions of IT Business Value
Doing things better
Doing better things
Doing different things