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Improving Tourist Services in Paris: Do You Speak Touriste?

Explore the background of the campaign aiming to address the reputation of Paris as a poor host to foreign visitors. With a focus on catering to the needs of international tourists, the initiative seeks to attract more global visitors compared to European ones. Despite lower tourism numbers in recent years, the launch by the regional tourism office aims to engage a diverse customer base worldwide. Examine opinions on customer-oriented service and its significance in modern hospitality, questioning how French businesses will adapt. Sources include articles on understanding tourists better and Paris combating its unfavorable hosting reputation.

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Improving Tourist Services in Paris: Do You Speak Touriste?

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  1. Jasmine Noti & Johanna Schnider Do youspeaktouriste?

  2. Hintergrund der Kampagne • Ruf als schlechter Gastgeber • Auf Bedürfnisse der ausländischen Gäste eingehen • Neu: Mehr internationale Touristen als europäische • Schlechtere Zahlen als in Vorjahren • Lancierung durch das Fremdenverkehrsamt der Region Paris

  3. Kundenstamm aus aller Welt

  4. Do youspeaktouriste?

  5. Meinungen • Kundenorientiertes Denken • Wichtig in heutiger Dienstleistung • Werden die französischen Geschäftsleute darauf eingehen?

  6. Quellen • http://veilletourisme.ca/2013/07/04/clin-doeil-un-guide-pour-mieux-connaitre-nos-touristes/ • http://doyouspeaktouriste.fr/index.php#&panel1-1 • http://www.welt.de/reise/staedtereisen/article117262421/Paris-kaempft-gegen-Ruf-als-schlechter-Gastgeber.html • http://www.hebezeuge-foerdermittel.de/sites/dev.hebezeuge-foerdermittel.de/files/cartoon-hf-0102_05_fingertipp-bedienung.jpg

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