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Metals Refining Compliance & Emergency Services

Leading metals refining company focusing on nickel & cobalt production. Certified industrial fire brigade & emergency response team trained in NFPA standards. Successfully implemented Incident Command System (ICS) with phased approach. Overcame implementation challenges through training, documentation, and cultural alignment. Continuously improving emergency services to ensure site safety and compliance. For inquiries, contact Pat McKale at pmckale@sherrittmetals.com or 780-922-7451.

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Metals Refining Compliance & Emergency Services

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Presentation Transcript

  1. Compliance and Regulatory Affairs Emergency Services & Security

  2. Who We Are • Core Business is Metals Refining • Nickel 32K tonnes annually • Cobalt 3K tonnes annually • Other products include • Anhydrous Ammonia • Ammonium Sulphate Fertilizer • Sulphuric Acid

  3. Emergency Services • Industrial Fire Brigade • Trained to NFPA 1081 Advanced Exterior • 65 members • Dangerous Goods Response Team • Trained to NFPA 472 Technician • 9 members • Emergency Operations Centre • Trained to an in-house Incident Management System • ~120 members

  4. Pre ICS Organization Chart

  5. Transition Organization Chart

  6. ICS Organization Chart

  7. Phased Approach to ICS • 2011 Introduced Basics of ICS • Use of Sections (Operations, Planning, etc.) • ICS colour coded vests • ICS forms • 2012 Introduced Documentation Unit • Two position specific training sessions • Three tabletop simulations • One Headcount exercise • 2013 Practice With ICS • Four tabletop simulations • Senior Management Team Take ICS 100 • 2014 Full Implementation • De-Sherrittize

  8. Implementation Issues • Aligning With What We Currently Do • Culture • Responsibility – Span of Control • Authority – Reporting Structure • Transitioning People Into the ICS Positions • Change in expectations • Duties

  9. Implementation Issues Cont’d • Training: ICS 100, 200, 300 • Whom, and to what level • Position specific • Tabletop, simulations, etc. • Scheduling • Costs to Consider • Training • Internal Resources • Outside Resources / Consultants • Equipment • Upgrades (e.g. technology) • Pay attention to details (e.g. vests, nameplates)

  10. Implementation Issues Cont’d • Introduction and Use of ICS Forms • Feedback is that they are complex and not easy to use • Resistance / Acceptance • How do you get people to fight through and accept change • That’s not my job • That wasn’t my job before • What do I know about emergencies? • Defaulting to the Old System • In times of stress, people will default to what they know and what they’re comfortable doing • How do you un-train people?

  11. Implementation Issues Cont’d • Activation • How do we ensure we get our ‘A’ Team every time • Moving from 120+ team, to the ‘A’ Team • Compensation • Less members, on-call more often • What’s appropriate? • Money • Time off • Recognition (gift)

  12. Implementation Learnings • Identified some weaknesses • Expectations of certain groups are too high • Security • Environment • Emergency Services • ICS Vests make personnel more easily identified by outside parties • RCMP

  13. In Closing • Transition takes time • Site management continues to support the effort • Positive feedback for the improvement of our systems • Regardless of this change, some things will remain the same • SAFER System • Site Accountability (Headcount) • Crisis Communications

  14. Questions? Contact Pat McKale @ 780.922.7451 pmckale@sherrittmetals.com

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