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Lean Healthcare Deployment and Sustainability Ch. 4 Healing Pathway Analysis

Learn about Healing Pathway Analysis, identifying wastes, and improving patient experience through a value stream approach. Understand the importance of eliminating barriers and impediments to patient healing.

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Lean Healthcare Deployment and Sustainability Ch. 4 Healing Pathway Analysis

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  1. Lean Healthcare Deployment and SustainabilityCh. 4 Healing Pathway Analysis Shamreen Pradhan ETM Graduate Student

  2. What is a Healing Pathway? • Healing Pathway is a value stream through which patients flow (pg 27). • Traditional value streams ignore perspective and individual needs of the product or service flowing through them • Priority: Healing Pathway  Value Stream • Primary focus: Patient’s experience ISE 428 ETM 591 Ch. 4

  3. Waste Walks • Waste walk is when the occurrences of the eight wastes are identified, so they can be driven out of the process (pg 28). • Keep in mind acronym DOWNTIME to help remember wastes to eliminate ISE 428 ETM 591 Ch. 4

  4. Common Waste Walk Checklist Source: "Waste Walk Checklist." Docstoc.com. ISE 428 ETM 591 Ch. 4

  5. Emergency Department Waste Walk ISE 428 ETM 591 Ch. 4

  6. Emergency Department Waste Walk ISE 428 ETM 591 Ch. 4

  7. What is a Healing Pathway Analysis? • Healing Pathway Analysis is a value stream analysis that includes evaluation and improvement of the patient’s experience (pg 29). • Possible to have a perfectly flowing value stream yet not providing a great patient experience • Eliminate barriers to process flow • Eliminate impediments to patient healing • Team evaluates the process from the patient’s perspective by playing the role of patient through healing pathway ISE 428 ETM 591 Ch. 4

  8. 8 Impediments & Enablers to Healing Table 4.1 ISE 428 ETM 591 Ch. 4

  9. Glossary • Healing Pathway is a value stream through which patients flow (pg 27). • Healing Pathway Analysis is a value stream analysis that includes evaluation and improvement of the patient’s experience (pg 29). • Waste walk is when the occurrences of the eight wastes are identified, so they can be driven out of the process (pg 28). ISE 428 ETM 591 Ch. 4

  10. References / Contact Information Dean, M.L. (2013). Lean Healthcare Deployment and Sustainability. New York, NY: McGraw Hill. "Waste Walk Checklist." Docstoc.com.  Contact Information: Shamreen Pradhan 10926769@live.mercer.edu ISE 428 ETM 591 Ch. 4

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