Florida Telecommunications Relay, Inc. Facts about Florida Residents. State population : 18 – 19 million Florida follows national average 16% of population has hearing loss (approximately 3 million are Deaf and/or Hard of Hearing).
1. TTY user dials 711 to connect to the Relay service and then types his/her message
3. Voice user listens and then speaks back for his/her reply
2. Operator reads and voices the typed message and then listens and types the spoken message
July 1, 2009
LOCAL SERVICE ITEMIZATION
SERVICE – July 1 - Aug 1
TELEPHONE NUMBER 000-0000
TELE/ACCESS ACT CHARGE
* Surcharge is set by FPSC annually.
** Description on phone bill will vary depending on local telephone company.
A private not-for-profit organization
NOT a state agency
Governed by Board of Directors.
Located in Tallahassee.
Create awareness, educate public and promote the Florida Relay Service.
Distribute specialized telephones to Florida residents.Who Is FTRI?Florida Telecommunications Relay, Inc.
Dial …711 to use the relay anywhere.
(711 is the national number for Relay)
Or, dial the appropriate direct access number.
1-800-955-8770 (Voice) 1-800-955-8771 (TTY)
1-877-955-8260 (VCO)* 1-877-955-5334 (STS)*
1-800-955-1339 (ASCII) 1-877-955-8773 (Spanish)
1-877-955-8707 (French Creole) … 8 a.m. - 2 a.m. daily
* Recommend direct-dial
711… Telecommunications Relay Service (TRS).
411... directory assistance for both local and long distance numbers. Charges may apply when using directory assistance.
911… emergency assistancein case of an emergency, Relay users should call 911 directly, not the Relay Service for emergencies. This will save valuable time in urgent emergencies
Equipment Distribution Program
or Visually Impaired
RDC #4/ #15
RDC #8/ #26
FTRI Regional Distribution Centers
RDC # 2 – League for the Hard of Hearing (Ft. Lauderdale)
RDC # 3 – Deaf Service Center of Palm Beach County (West Palm Beach)
RDC # 4 – Deaf & Hard of Hearing Services (Daytona Beach)
RDC # 5 – Independent Living Resource Center (Jacksonville)
RDC # 7 – Center for Independent Living in Broward County (Ft. Lauderdale)
RDC # 8 – Center for Independent Living of South Florida (Miami)
RDC # 9 – Citrus Hearing Impaired Program Services (Crystal River)
RDC # 10 – Deaf & Hard of Hearing Services of Pasco/Hernando (Port Richey)
RDC # 12 – Deaf & Hearing Connection for Tampa Bay (Seminole)
RDC # 13 – Community Center for Deaf & Hard of Hearing Manatee/Sarasota Co (Sarasota)
RDC # 14 –Center for Independent Living of North Central Florida (Gainesville)
RDC # 15 – disAbility Solutions (Daytona Beach)
RDC # 16 – Deaf & Hard of Hearing Services of the Treasure Coast, Inc. (Jensen Beach)
RDC # 17 – Deaf Service Center of SW Florida (Fort Myers)
RDC # 18 – Center for Independent Living of Central Florida (Winter Park)
RDC # 19 – Central Florida Speech & Hearing Center (Lakeland)
RDC # 20 – Space Coast Center for Independent Living (Rockledge)
RDC # 21 – Hearing Impaired Persons in Charlotte County (Punta Gorda)
RDC # 22 – Deaf Service Center of Lake & Sumter Counties (Leesburg)
RDC # 23 – Area Agency on Aging (Tallahassee)
RDC # 24 – Center for Independent Living Disability Resource Center (Pensacola)
RDC # 25 – Disability Resource Center, Inc. (Panama City)
RDC # 26 – Hearing and Speech Center of Florida (Miami)
*Hours of operation may vary from RDC to RDC.
“read and talk phone”
1. You talk to the other party…
2. …who talks back to you to hear.
5. …for you to read on the CapTel display.
3. Everything they say also goes through a Captioning Service…
4. …who re-voices what is said to a powerful voice recognition system which transcribes the words into captions…
Tactile Ring Signaler
FTRI Outreach Department
1-888-292-1950 ext. 232
1820 E. Park Avenue, Suite 101
Tallahassee, FL 32301
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