health literacy n.
Skip this Video
Loading SlideShow in 5 Seconds..
Health Literacy PowerPoint Presentation
Download Presentation
Health Literacy

Loading in 2 Seconds...

play fullscreen
1 / 14

Health Literacy - PowerPoint PPT Presentation

  • Uploaded on

Health Literacy. Specialists: Connie Arnold, PhD Associate Professor of Medicine Terry Davis, PhD Professor of Medicine and Pediatrics. Health Literacy : the Intersection of Patient skills and System Demands. Health Literacy. IOM Report (2004)

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
Download Presentation

PowerPoint Slideshow about 'Health Literacy' - walker-vaughn

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
health literacy
Health Literacy


Connie Arnold, PhD

Associate Professor of Medicine

Terry Davis, PhD

Professor of Medicine and Pediatrics

health literacy the intersection of patient skills and system demands
Health Literacy : the Intersection of Patient skills and System Demands

Health Literacy

  • IOM Report (2004)
    • 90 million adults have trouble understanding/acting on health information
  • Healthy People 2020
    • Improve health communication (plain language materials)
  • Joint Commission (2007)
    • Patients must be given information they understand

* US DHHS, May 27, 2010. (


High school dropout rate in LA 29%

47% graduates go on to a 4 year college

43% need remedial classes

Only 3 of 5 TOPS students graduate college in 6 years

low literacy is a national problem national adult literacy survey
Low Literacy is a National Problem(National Adult Literacy Survey)

% Adults with Level 1 Literacy Skills

22% U.S. Adults are Level 1

Adults > 65 (49%), Chronic Illness (42%) African-American (41%) Hispanic (52%)

National Institute for Literacy 1998; National Adult Literacy Survey 1993 Tables 1.1.A 1.1B 1.2 A1.2 B

low literacy rates by parish
Low Literacy Rates By Parish

% Adults with Level 1 Literacy Skills

28% Louisiana Adults are Level 1

National Institute for Literacy 1998

literacy definition requirements expand with increasing demands of society
Literacy Definition (Requirements) Expand With Increasing Demands Of Society


“…at a level needed to function on the job and in society.”







Math Skills


National Literacy Act, 1991; S. White, Project Director NAALS 2016

numeracy a hidden problem understanding food labels
Numeracy: A Hidden ProblemUnderstanding Food Labels

You drink this whole bottle of soda. How many grams of total carbohydrates does it contain?

67.5 grams

32% answered correctly

200 primary care patients

73% private insurance

67% at least some college

78% read > 9th grade

37% math > 9th grade

Rothman R, Am J Prev Med, 2006



Its easy to make a mistake

health information needs to be improved we can help
Health Information Needs To Be Improved – We can Help

Oral Communication:

  • Not clear to patient
  • Too much medical jargon
  • Not focused on what patient needs to know and do

Patient Education is often NOT:

  • Easy to read, understand, act on
  • Organized from patient’s perspective
  • Focused on behavior as well as knowledge

Questionnaires are often:

  • Not clearly understood
  • Likert format can be confusing

Consent and HIPAA Documents are:

  • Too long, too much information, too complex
7 steps to improve oral communication
7 Steps to Improve Oral Communication
  • Slow down
  • Avoid medical jargon, use living room language
  • Limit information – write brief take home information
  • Focus on need to know and do. Patients also need to know the benefits of what they are doing.
  • Use pictures, teaching tools (pamphlets, brown bag medications)
  • Repeat and summarize information
  • Teach back/show back to confirm understanding
a good model for patient education
A Good Model for Patient Education
  • Patientnot disease
  • ‘Need to know and do’

Help patients change health behavior:

  • Increase knowledge and confidence managing disease
  • Help patients solve self-care problems
  • Over 5 million copies have been distributed by the American College of Physicians Foundation

Guides focused on:

pictures can be good teaching tools
Pictures Can be Good Teaching Tools

Patients may not understand or use measurements

health literacy consultation
Health Literacy Consultation

We can help you:

  • Develop questionnaires that patients can understand.
  • Lower the reading level and simplify Consent and HIPAA Documents.
  • Develop patient education and health information that is understandable and actionable.
  • Enhance oral communication.