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Consumers Guarantees Act:

Consumers Guarantees Act:. Starter:. Retailers!!!!!!. Answers:. Be of acceptable quality. Be fit for a particular purpose that you asked about. Match the description given in advertisements or sales brochures, or by the sales assistant. Match the sample or demonstration model.

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Consumers Guarantees Act:

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  1. Consumers Guarantees Act:

  2. Starter: • Retailers!!!!!!

  3. Answers: • Be of acceptable quality. • Be fit for a particular purpose that you asked about. • Match the description given in advertisements or sales brochures, or by the sales assistant. • Match the sample or demonstration model. • Be owned by the consumer, once purchased. • Be a reasonable price, if no price or pricing formula has been previously agreed.

  4. Consumers Guarantees Act: • What do you Know about the Act? • Talk about Examples of my Experiences • Repair, Replace, Refund – What do you Know of these Ideas

  5. Caveat Emptor • "Let the buyer beware“ • Meaning – The buyer alone is responsible for assessing the quality of a purchase before buying, they cannot change their mind on the good unless its • Faulty, Not fit for the product states it will do.

  6. Notes: CGA - Goods Guarantee their goods will: • Acceptable quality (see definition below). • Fit for a particular purpose. • Does what you want • Match the description given to you • Match the sample or demonstration model. • Be owned by the consumer, once purchased. • Be a reasonable price. Retrieved from – Consumer.org.nz Remember Caveat Emptor applies – check the good, make sure you want it because you can’t return it just because you have changed your mind

  7. Notes - Manufacturers • Manufacturers (the definition includes importers) in New Zealand guarantee that: • Spare parts and repair facilities will be available for a reasonable time. • They will honour any written warranty that comes with their products. • Goods are of acceptable quality. • Goods match their description. • Retrieved from – Consumer.org.nz

  8. Thought/Discussion • Look at the Notes you just copied on Manufacturers and goods: • What are Comparisons? • What are the differences?

  9. Notes - Suppliers • Service providers guarantee their services will be: • Performed with reasonable care and skill. • Fit for the particular purpose they were supplied for. • Completed within a reasonable time. • A reasonable price, if no price or pricing formula has been previously agreed. • Retrieved from – Consumer.org.nz

  10. What does this all Mean??? • Acceptable quality • This means goods: • Do what they are made to do. • Are acceptable in appearance and finish. • Are free from minor defects. • Are safe and durable. • Retrieved from – Consumer.org.nz

  11. Article – Hearing Aids Problem • As a class were going to read an Article about • Consumers Guarantees Act in Place

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