What is a Virtual Receptionist?
Providing independent and consistent customer service is the integral part of business service. Customer service teams are often time over-burdened, and it becomes difficult for them to answer the calls. Virtual Receptionist is a person who helps with plenty of front-desk tasks. They handle the receptionist duties, but remotely. They conduct many of the tasks, like, handling phone calls, dealing with messages, managing schedules and much more.
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