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Airedale NHS Trust

Airedale NHS Trust. Delivering the new benchmark on the patient care environment. Jane McSharry Denise Smith. Airedale NHS Trust. …..from the industrial Pennines to the upland hills and valleys of the Yorkshire Dales. Airedale Cares For …. 26,000 in-patients per year 19,000 day cases

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Airedale NHS Trust

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  1. Airedale NHS Trust Delivering the new benchmark on the patient care environment Jane McSharry Denise Smith

  2. Airedale NHS Trust • …..from the industrial Pennines to the upland hills and valleys of the Yorkshire Dales

  3. Airedale Cares For …. 26,000 in-patients per year 19,000 day cases 108,000 outpatients 47,000 patients passing through A & E • Airedale Cares For ….

  4. Airedale NHS Trust An anonymous competitor said “an irritatingly successful small hospital”

  5. Getting Started • Practice focused change in a busy clinical world

  6. Prompts Form

  7. Recording Form

  8. Key Issues Identified • Bedside washes • Bedside commodes • Soiled tissues • Urine bottles • Lack of wheelchairs • Storage • Television • Private areas • Access

  9. Progressing Change

  10. Progressing Change

  11. Progressing Change

  12. Progressing Change

  13. Progressing Change

  14. Progressing Change

  15. Progressing Change

  16. Progressing Change

  17. Progressing Change

  18. Progressing Change

  19. Real Time Patient Feedback

  20. Patient Feedback

  21. Patient Feedback

  22. Trust Wide Roll Out • Essence of care steering group • Monthly launch & review • Local changes • Referral of issues

  23. A&E: Pre Essence of Care Environment

  24. A&E: PostEssence of Care Environment

  25. Access to Care Environment

  26. Access to Care Environment

  27. Access to Care Environment

  28. Thank You

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