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Effort to Reduce Administrative Burden: A Modernisation Project in Paris

The reduction of administrative burden for professionals is a key priority in modernising government practices. This project aims to streamline operations, cut unnecessary red tape, and improve efficiency. Through a structured approach, the initiative targets various professional sectors to alleviate the stress and time constraints caused by excessive administrative tasks. The methodology includes comprehensive research, analysis of burdens, and strategic planning to implement effective solutions. Challenges such as political pressures, regulatory changes, and balancing benefits for professionals and citizens are addressed to ensure successful outcomes. By optimizing administrative processes, this project seeks to enhance the work environment for professionals and deliver better services to the public.

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Effort to Reduce Administrative Burden: A Modernisation Project in Paris

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  1. Project ‘Reduction of Administrative Burden for Professionals’ Paris, May 26, 2008

  2. Structure • Introduction • Modernisation Gov • Organisational chart • Objectives • Methodology • Profiles • Activities • Challenges

  3. Introduction • Current Dutch cabinet has placed the reduction of administrative burden high on the agenda; • Towards an integral effort to reduce burdens for citizens, companies and professionals; • Professionals in the public sector are not satisfied: they do not have time for their ‘real’ work; • Excess of admin burden leads to increased workrelated stress, alienation, low attraction value of public sector jobs, labour market shortages, problems with service delivery; • 2006: a quick scan showed that all professionals deal with administrative burdens. These are partly enforced by the central government, but are as often imposed by organisations themselves, or even citizens! • 2007 Project plan approved by State Secretary Bijleveld • New questions: factual burdens vs. perceived burdens?

  4. Modernisation of Central Government • Policy priority to reduce admin burden is partly financed by the Modernisation of Government Program (2007-2011); • Aim: better and smaller government; • ‘Smaller’ means: 12.800/175.000 functions less, 630 mln/10 bln euro saved; • Main cutbacks in policy making, overhead, inspection. No major cutbacks in operations; • ‘Better’ means: less fragmentation, more cooperation between ministries, working in flexible projects, more mobility of staff, better service delivery, less regulation, better operations management, shared services. • Success depends on political and managerial determination, but also on the amount of new policies and regulation.

  5. Organisational chart • Directorate-General Kingdom Relations and Governance DG board Cabinet affairs Staff office DGBK Innovation- and Informationpolicy Employment Public Sector Other divisions

  6. Objectives • Main objective: • To substantially reduce administrative burdens of 16 types of professionals in the public sector from 2007-2011. This will bring about a change in the perception of the 5 main burdens when it comes to administrative burdens and a noteworthy reduction of time spend on these burdens. • Professionals are executive government or semi-government employees with frequent contact with citizens.

  7. Objectives • Three subobjectives: • Improve the awareness about the nature of and need for ‘administration’ • Showing confidence in, appreciation for and involvement with the work of professionals. • Provide strategies and best practices that enable organisations to organise administrative burdens.

  8. Methodology • Quick scan and focus groups • 4 Domains selected: Health care, Social security, Education, Safety • Profiles of professionals will give more insight into the administrative burdens • 2007-2008: quantitative research (time spend en perceived) • Top 5 burdens based on research: cabinet to solve these • Disclosures office • 2010-2011: quantitative research will prove whether burdens have been solved

  9. Profiles • Four profiles in each domain: • Health care: Social security: • Hospital nurse Front office employee GSD • Medical specialist Casemanager UWV • Family doctor Casemanager CWI • Family guardian Service team member SVB • Education: Safety: • Teacher primary school Local police officer • Director primary school Inspector • Technical teacher VMBO Managing fire officer • Teacher MBO District attorney

  10. Activities • Initiation: 2007 • Zero Measurement: 2007-2008 • Implementation: 2009 • Effect Measurement: 2010-2011 • Completion: 2011 • Other: communication: on-going

  11. Activities Communication Effect measuremnt Zero-measurement Implementation 2011 2009 2010 2008 2007 INITIATION COMPLETION

  12. Some challenges • Cooperation with other departements • Converting research results into practical solutions • Dealing with political pressure • Mitigating the effects of new regulation/policies • Benefits professionals vs. benefits citizens

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