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Explore the benefits, challenges, and deployment tips of SystmOne for large user groups in Acute Health Providers settings. Learn about its customization, UI, and primary care record access. Discover deployment challenges and expert tips for successful implementation.
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How to get the most out of SystmOne • James Rawlinson • What’s it used for • Benefits • Challenges • Deployment Tips Heading (type here)
1000+ users pm • AHPs • Community • Patient flow • discharge letters ()
Benefits • V. v. customizable • Standard UI / training approach • TPP are eager • Access to the primary care record • Low cost • no integration/interface effort (all on TPP) • Support Acute/Community integration Heading (type here)
Challenges • Interface / Integration outside of SystmOne • Reporting • too flexible ? • no Test environment • Deployment approach • kick off meetings • Accenture • bombard with resources • too enthusiastic/agressive • our way or no way • rigid client (auto login, slick UI) • “not sure they get Acute yet” Heading (type here)
Deployment Tips • DEMAND timescales • Get clinicians to talk directly • Document EVERYTHING • Plan for data extraction/reporting early • Prepare to match their enthusiasm • “the customer is always right” Heading (type here)
“do we stop calling it a Primary care system” Heading (type here)