1. IntroductionCommunicating in a business environment can be extremely challenging. Delivering a relevant and tailored message, in an appropriate tone, with enough credibility and persuasiveness to elicit a specific desired outcome, is not an easy task.The goal of this guide is to help you be a more effective business communicator. Business communication takes on many forms--from formal stand-up presentations in front of large audiences, to quick hallway exchanges between yourself and a 31983
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