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Improvement, Innovation & Ingenuity. Jump-Starting Spectacular Performance. The Spark…. Do you have it? Can you get it?. Who needs to be ignited by your spark?. Customers/Patients/Residents Families Colleagues Regulators. Characteristics of Innovators…. Guided by core values

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Improvement, Innovation & Ingenuity


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improvement innovation ingenuity

Improvement, Innovation & Ingenuity

Jump-Starting Spectacular Performance

the spark
The Spark…
  • Do you have it?
  • Can you get it?
who needs to be ignited by your spark
Who needs to be ignited by your spark?
  • Customers/Patients/Residents
  • Families
  • Colleagues
  • Regulators
characteristics of innovators
Characteristics of Innovators…
  • Guided by core values
  • Self-knowledge
  • Constant learning
  • Risk taking
slide5
AI…
  • The basic theories
  • It’s more than theoretical and philosophical
5 generic processes
5 Generic Processes…
  • Positive focus of inquiry
  • Exceptionally positive moments
  • Stories and life-giving forces
  • Images of preferred future
  • Innovate, improvise and create that future
4 d s
4 D’s…

1. Discovery

2. Dream

3. Design

4. Destiny

the creativity quiz
The Creativity Quiz…
  • Are you bringing your whole self to work???
performance standards
Performance Standards…
  • Raise EXPECTATIONS
  • Raise PERFORMANCE
  • Raise ACCOUNTABILITY
igniting action
Igniting Action…
  • The one INNOVATION that I can use to spark radical, remarkable, positive change in my department---what is it???
cases in point
Cases in Point…
  • What are the issues?
  • What would you do?
action steps
Action Steps…
  • Assess & Analyze
  • Link to Strategic Intent
  • Determine Objective(s)
  • Identify millions of Potential Action Steps
  • Prioritize
  • Act---Evaluate
what can you expect
What can you expect???
  • Shock…wonder…dismay
  • Fear…resistance…suspicion
  • Interest…excitement…curiosity
  • Testing…trying…tweaking
cqi the secret weapon
CQI…the Secret Weapon…
  • Learn
  • Use
  • Teach
  • Inspect
  • Expect
joanne l smikle
Joanne L. Smikle

…moving minds with exciting keynotes, workshops and retreats

smiklespeaks.com

301.596.3140