the view from the other side of the fence
Download
Skip this Video
Download Presentation
THE VIEW FROM THE OTHER SIDE OF THE FENCE

Loading in 2 Seconds...

play fullscreen
1 / 10

THE VIEW FROM THE OTHER SIDE OF THE FENCE - PowerPoint PPT Presentation


  • 58 Views
  • Uploaded on

THE VIEW FROM THE OTHER SIDE OF THE FENCE. Heather Parkinson. What is different from working for insurers? Getting the job Agreeing terms Defining the role Building a relationship. Starting the job Understand the business Effects of the incident Overview of business systems and data

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' THE VIEW FROM THE OTHER SIDE OF THE FENCE' - virginia-vin


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide2
What is different from working for insurers?
  • Getting the job
  • Agreeing terms
  • Defining the role
  • Building a relationship
slide3
Starting the job
  • Understand the business
  • Effects of the incident
  • Overview of business systems and data
  • Policy cover
  • Identify and win over the right people
  • Building a relationship
slide4
First meeting with insurer’s loss adjuster
  • Initial information request
  • Setting the reserve
  • Mitigation measures
slide5
As the loss progresses
  • Admission of liability
  • Interim payments
  • Provision of information
  • Managing expectations
  • Managing the client
slide6
Presenting the claim
  • What do we claim for?
  • Trend – how far do we go?
  • Where is the line between optimism and fraud?
slide7
Settling the loss
  • Strategy
  • Managing expectations
  • Selling the settlement
slide8
Lessons I’ve learned
  • How to make sure I’m paid!
  • Managing people including when I need to bully my client (or anyone else)
  • How to make a real difference
slide9
Lessons I’ve learned
  • This isn’t a game – how hard it is for the Insured
  • Information requests
  • Response times
  • The importance of the right team
ad