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Microsoft Live @edu

Microsoft Live @edu. IT Forum November 18, 2010. Agenda. Background  Benefits & Timeline Microsoft Live @edu Demo Q & A. Microsoft Live @edu. Why “cloud” email and calendar services? Less expensive by 50% Better performance and reliability

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Microsoft Live @edu

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  1. Microsoft Live@edu IT Forum November 18, 2010

  2. Agenda • Background •  Benefits & Timeline • Microsoft Live@edu Demo • Q & A

  3. Microsoft Live@edu • Why “cloud” email and calendar services? • Less expensive by 50% • Better performance and reliability • More features behind-the-scenes and for end-users • communications, collaboration, office productivity tools are standard and integrated • How did we decide? • 2008 division team research & calendar team • 2009 “watchful waiting” by PIR management • 2010 decision to go with Microsoft for students, faculty and staff

  4. Microsoft Live@edu • Division Team Key Findings (2008) • Google Apps or Microsoft Exchange both technically viable • Need to do entire campus population to get financial benefit • Should wait for Identity & Access Management to be in place • Information shared with University Senates

  5. Microsoft Live@edu • “Watchful Waiting” (2009) • Monitored professional literature, list serves, meetings • Educause • Gartner, Inc. • Chronicle IT Leadership Board • AJCU CITM • Identity & Access Management Phase 1 • Plans and funding in place

  6. Microsoft Live@edu • Why Microsoft? (2010) • Provides an enterprise-level solution addressing needs of students, faculty, and administration • Integrates with existing systems and software tools used by IT and campus community • Robust feature set – calendar, mobile use important factors in decision • Concerns about privacy issues with Google • Google is an advertising based model • Microsoft email/file storage can remain in U.S. jurisdiction

  7. Microsoft Live@edu • Do campus members have other options? • Students can continue to forward University email account to their own preferred email provider • Faculty can forward University email, files, etc to an alternate provider, except content that is covered by FERPA regulations • Staff should not be using electronic services other than those authorized by the University to conduct University business

  8. Live@edu Features & Benefits Challenges & Considerations Project Timeline

  9. Live@edu Features & Benefits • Your email address will not change! • Integrated email and calendar • Outlook Web Access (OWA) and Outlook Client • 10 GB email storage space (Currently 200mg w/ Thunderbird - RoyalMail) • Upload attachments of up to 20mb • Support for Windows, Macintosh, Linux and Mobile

  10. Live@edu Features & Benefits • Common Directory for faculty, staff and students • Mobility enhancements – remote device wipe, calendar text alerts, and more • Live Chat

  11. Live@edu Features & Benefits • SkyDrive • 25 GB cloud storage • Lite versions of Word, Excel, Powerpoint, and OneNote • Available via web browsers

  12. Live@edu Features & Benefits • Live@edu is based upon MS Exchange 2010 • Product Roadmap • Migration to Office 365 in late 2011 • Next Generation Cloud Productivity • Office Professional Plus, Exchange Online, Sharepoint Online, and Lync OnLine • Cloud Based Storage, Communication and Collaboration Services

  13. Challenges & Considerations • First major cloud service • Contract, Secure Communications, Accounts & Credentials • Conversion of existing email • Server • Local • Account Provisioning

  14. Challenges & Considerations • Email Archiving • What to archive, how and where • Contacts & Address books • Shared accounts (Admissions@scranton.edu) • Shared Calendar Resources • Events, conference room schedules, etc. • Listservs, RoyalLists, Bboard

  15. Challenges & Considerations • Mobile Device Support • Support for Windows, iPhone, Droid • Blackberry • Legacy devices • Calendar Migration (not likely) • Training • Conversion strategy

  16. Email / Calendar Conversion Project • IR Divisional Project • Jim Franceschelli (project manager) • Diane Jachimowicz • Chris Krall • Lee DeAngelis • Lisa Cornell • Lorraine Mancuso • Extended Team: • Elisa Cosner • Eve Walsh • Karen Kuzmak • Karyn Salitsky • Linda Scherer • Additional membership…..

  17. Live@edu Project Timeline • September 2010 • Project Team Test Accounts • Testing, Features, Customizations, Challenges • November 2010 • Campus Announcements • December 2010 • Test Accounts, Document Features, Default Settings, Address Considerations & Concerns

  18. Live@edu Project Timeline • January 2011 • P/IR Divisional Accounts • Account Provisioning (ties to IDAM Account & Access) • Develop Documentation & Communications • February 2011 • Campus Communications • Develop Training Content and Schedules • March 2011 • Campus Communications • Live@edu training

  19. Live@edu Project Timeline • April – June 2011 • Live@edu training • Email conversion underway • June 2011 • Student Accounts Converted • Email Conversion Complete • July 2011 • Current email servers decommissioned • Thunderbird removal • Winter 2011 • Live@EDU will become Office365

  20. Live@edu Demo…. • Outlook (full client) • Email, Calendar, Contacts • Outlook Web Access (OAW) • Email, Calendar, Chat • Skydrive • Storage • Lite versions of Word, Excel, Powerpoint & Onenote

  21. Live@edu Q & A ???

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