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ProShip Suite

ProShip Suite. Critical Success Factors. Achieve the lowest possible freight costs on all shipments Reduce or eliminate any and all related charges Easily produce shipping labels and manifests in carrier-specified formats Increase operational efficiencies for high shipping volumes

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ProShip Suite

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  1. ProShip Suite

  2. Critical Success Factors Achieve the lowest possible freight costs on all shipments Reduce or eliminate any and all related charges Easily produce shipping labels and manifests in carrier-specified formats Increase operational efficiencies for high shipping volumes Improve on-time deliveries without increasing costs Exceed customer expectations for receipt of shipments Provide methods to charge back costs to originating departments

  3. Critical Success Factors Integrate with ERP, WMS, electronic scales, label printers and other applications to leverage investments in existing technology Support for carrier invoice reconciliation Ease of use in a warehouse environment, including touch-screen interfaces Provide accurate, usable reporting of all shipping costs and activities

  4. Multi-Carrier Shipping Rate shop among a wide variety of carriers and services (including LTL and other freight haulers) Implement complex shipping methods, procedures and business rules. Fully integratable and carrier-certified solution for nearly any parcel carrier, truck, rail or freight forwarder Supports rich client, web browser and black-box interfaces Very flexible, easier to install, customize, operate and update Script integration environment for extensive customization by integrators or customers to meet business requirements

  5. Dynamic Origin Pricing Rate shopping from any origin to any destination Rate shop inbound, outbound or 3rd party shipments

  6. Return Services Reverse logistics Recapturing merchandize value Customer satisfaction Returns visibility Visibility of in-transit returns results in more efficient operations Compliant with all major carriers

  7. Ship to Hold Preprint documentation prior to shipping Close lane Ship packages to multiple trailers or staging areas based on business rules, closing each independently Labels do not need voiding/reprinting to adjust between lanes Update shipments Update shipment details (weight, dimension, ship date, reference number, etc.) without reshipping or reprinting labels As permitted by carriers, shipments can be moved to a different manifest date without reprocessing

  8. Certified Modules • Media Mail • Parcel Post • Express Mail • International M-Bag Priority Mail First Class Mail Standard Mail Bound Printed Matter Library Mail

  9. Certified Modules • Automatic APO/FPO Address Determination • Confirmation Services Vendor • 2976A Customs Paperwork • Endicia Internet Postage Manifest Mailing Express Mail Manifesting Retail Pricing Commercial Base Pricing Commercial Plus Pricing

  10. Certified Modules • Hazmat 49 CFR / IATA DG • CWT Consolidation • Quantum View • Proactive Response • Street Level Address Validation with RDI • Time in Transit (Domestic & International) Express and Ground UPS Mail Innovations UPS Worldease Flexible Parcel Insurance Dry Ice Ground Freight Rating Return Services

  11. Certified Modules • Dry Ice • Return Services • Multi-weight Consolidation • Hazmat 49 CFR / IATA DG • FedEx Home Delivery • Street Level Address Validation with RDI Express and Ground FedEx SmartPost FedEx Freight FedEx IPD (International Priority DirectDistribution®) FedEx International Broker Select

  12. Certified Modules DHL Global Mail International Document Worldwide Package Express Domestic Express

  13. Certified Modules Automatic lookup of Export Port and Conveyance codes Automatic translations of Harmonized Tariff units of measure and line items Shipment sent to AES Direct electronically Staging label allows shipping while waiting for response Review of AES’ approval message Carrier label and paperwork creation with assigned ITN Appropriate annotations for customs clearance

  14. Certified Modules Standard Mail Parcel Select Intelligent Returns Management™ Comprehensive solution aimed at lowering costs, improving services related to the delivery cycle of small parcels Provides customers with unparalleled service and distribution opportunities for shipments destined to residential addresses Freight Services

  15. Carrier Modules • New England Motor Freight • Overnight Express • Purolator Freight • Roadway • Towne Air Freight • USF Holland • Yellow Freight ABF Freight Systems Contrans Logistics Con-Way Danzas Eagle Emery Worldwide Evans Transportation

  16. Carrier Modules WPX OnTrac Trans Tek Spee-Dee Eastern Connection Lone Star Overnight Blue Streak Couriers Golden State Overnight Lanter Delivery Systems

  17. Certified Integrators Standard interface to ConnectShip™ Toolkit Flexible front-end for Progistics engine International point of origin shipping Six certified ConnectShip™ integrators ConnectShip™ partners since 2004

  18. Supported Hardware

  19. Mapics • Syteline • EMS • Microsoft Dynamics GP • Microsoft Dynamics NAV • Microsoft Dynamics AX • and many more… Supported Interfaces SAP Oracle Financials Baan PeopleSoft JD Edwards Optum

  20. ProShip Suite Over 2,000 shipping locations Flexible open powerful XML-based architecture Microsoft .NET Technologies SDK/API for integration from other software CPI (Shared code components and business rules) Write a business rule once - use in multiple clients Common functionality among all clients

  21. ProShip Suite

  22. ProShip Suite

  23. ProShip Server • “Heart” of ProShip Suite • Provides rating and shipping functionality • Scheduling and tracking • Enterprise Setup Tool • Labeler • Update Utility • Rate Maintenance Tools

  24. ProShip Server • Server • Scalable Solution • Multi-Carrier Package Rating • Document Production • Carrier-compliant • Multi-Piece Shipping • High-Volume Shipping • Manifest Management • International Shipping • AESDirect Filing • Extensive Discount Support

  25. ProShip Server • Enterprise Setup Tool • User friendly graphical configuration tool • Carrier registration • Shipper administration • Log file viewing

  26. ProShip Server • Update Utility • Updates are provided on a regularly scheduled basis • All changes are well documented • Automatic and backward compatible updates that are version safe • Revert changes within minutes

  27. ProShip Server • Update Utility

  28. ProShip Server • ProShip Scheduling and Tracking • Proactive tracking • Consolidated end of day emails • Automated report emails • Built with the Common ProShip Infrastructure (CPI) • Communicates with EQS • Can share code with other CPI components • Allows for work flow based integration via Visual Basic.NET • Data stored in local database, but can be sent to additional databases, web services or email addresses

  29. ProShip Server • ProShip Scheduling and Tracking

  30. ProShip Labeler • Document Generation • Pick slips • Packing slips • Combination tickets (pick/pack slips with a shipping label for case picks) • Shipping labels

  31. ProShip Labeler • Document Generation • UCC-compliant • Customer data such as Purchase Order Number • Customized bar codes • Images (e.g., signature or logo)

  32. ProShip Velocity Velocity Rich client used in warehouse environment Multi-piece shipping Batch shipping Manifest management Best-way (rate shop) shipping Work flow business rules (scripting) Simple and complex multi-piece shipping

  33. ProShip Velocity Warehouse Customizable formslayout Adjustable fonts Connected scales,scanners and printers Complete form fieldscustomization

  34. ProShip Velocity Velocity Touch screen mode Large buttons Large fields Full screen keyboard

  35. ProShip Office • Office • Ad-hoc reporting • Reactive tracking • Ship request, buck slip,license plate shipping • Dashboards & widgets • Business rules data entry • Fully configurable role-based security framework

  36. ProShip Office • Reports and Charts

  37. ProShip Office • Sub-reports and Custom Links

  38. ProShip Office • Shipping • Ship with ProShipServer • Fully customizableforms with a WYSIWYG formseditor

  39. ProShip Office • Custom Dashboard and Widgets

  40. ProShip SDK • SDK • ProShip ILS • ProShip Black Box • Headless rating and compliance engine • Conveyor Systems • Website Quoting

  41. ProShip SDK • ProShip Server Chat Tool • The Server Chat Toolcan be used to communicate to andtest response fromthe ProShip Server

  42. User Experience ProCyclopedia ProShip Help Customer Service Outreach Program

  43. ProCyclopedia ProCyclopedia is a comprehensive collection of online documentation and tools that provides clients and integrators with a wealth of information on installing and using the ProShip Suite. Includes step-by-step installation guides, tutorials and references.

  44. ProShip Help Live phone and email support Variety of remote support options Extended support options available

  45. Customer Service Outreach Program Managing the End-to-End Customer Experience

  46. Customer Service Outreach Program Reactive Outreach Live Support Desk Continuous Updates on Support Issues Close the Loop on Resolved Support Issues Issue Summary Reports

  47. Service Level Performance • Escalation Procedures Customer Service Outreach Program Internal Measurements Ticket Tracking Closure Rates

  48. Customer Account Business Reviews • Newsletters and Informational Updates Customer Service Outreach Program Proactive Outreach Contact Calls Client Visits Customer Satisfaction Surveys

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