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Transfer of Credit Best Practices. Jeanne Herrmann and Linda Baer. Historical Review. MCCA MnSCU MN Transfer Alliance. Transfer Issues. Accreditation Source – Regional versus National Legislative concerns regarding transferability

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transfer of credit best practices

Transfer of CreditBest Practices

Jeanne Herrmann and Linda Baer

historical review
Historical Review



MN Transfer Alliance

transfer issues
Transfer Issues

Accreditation Source – Regional versus National

Legislative concerns regarding transferability

Federal and Accreditation Initiatives for Change— As of July 1, 2010

CHEA, AACRAO and ACE Joint Policy Statement

HLC Policy Recommendations

sector relationships
Sector Relationships

MN Commitment to Student Choice – Equal Sector Representation

Higher Education Advisory Committee and P-20 Partnership

finding common ground
Finding Common Ground

Comparison of accreditation standards, course

objectives, textbooks, faculty credentialing, etc.

Setting the Vision

Putting the Student First

creating a plan for change
Creating a Plan for Change

Following the HLC and CHEA recommendations – a policy change was made

Educational leaders from both sectors met to discuss implementation

the policy change
The Policy Change

Change in language

Move towards change in procedures at the institutional level Procedure 3.21.1 requires system colleges and universities to follow the Joint Statement on the transfer and award of credit signed by CHEA, AACRAO and ACE

Appeal Process Change in Policy to require information about appeals at the time transfer evaluations are completed (pending board approval).

communication and training
Communication and Training

Creating a culture change

Spreading the message

Use of a common voice/presentation for communicating the message

Combined training opportunities

student first
Student First

The fair and right thing to do

Suggestions for easing administrative process (Most Favored Nation concept)

Ideas brought forward at CHEA conference

student survey on transfer issues
Student Survey on Transfer Issues

Minnesota State College Student Association & Minnesota State University Student Association

Academic and Student Affairs Division

transfer challenges
Transfer Challenges
  • Changing expectations of students
  • Curricular autonomy versus seamlessness
  • Access to information
  • Training for students and advisors
  • Impact on cost of attendance
  • Increase in student complaints in 2007-2008
  • MSCSA hosted student roundtable in Fall 2008
  • Transfer Hotline launched in Spring 2009
  • MSUSA partners with MSCSA in Fall 2009
  • Information gathered from others in Fall 2009
  • Decided to gather more comprehensive data to identify and address problems
transfer survey
Transfer Survey
  • Survey questions developed by the student associations with assistance from ASA staff and pilot tested by students
  • Survey content:
    • Demographics
    • Planning for transfer/advising
    • Information and resources
    • Type of credit
    • Appeals processes
    • Student satisfaction/expectations
  • Survey administered online by Distance Minnesota staff at MN State Community and Technical College
reasons that credits didn t transfer as expected
Reasons that Credits Didn’t Transfer as Expected
  • 47% of respondents reported credits transferred as expected
  • Reasons credits didn’t transfer as expected:
awareness of appeals process
Awareness of Appeals Process
  • 67% were not aware of appeals process
  • 33% of respondents who were aware learned about process from:
comments on transfer and process
Comments on Transfer and Process
  • 24% of respondents (250) provided comments
    • 19% were positive comments about transfer
    • 74% were complaints about the following aspects of transfer
  • Significant numbers of respondents did not seek advice on the transfer process.
  • Although many respondents sought advice late in the process, early planning did not appear to impact ease of transfer.
  • Respondents depend on institution websites so links to system websites are important.
  • Very few respondents reported using uSelect/CAS.
  • Many respondents reported credits accepted as electives.
  • The majority of respondents were not aware of the appeals process.
  • Some or all credits were accepted in the vast majority of appeals.
  • The majority of respondents rated their transfer experience positively; one-third rated it “fair” or “poor.”
  • A large majority of respondents reported that transfer met or exceeded their expectations, while one-fourth said that it did not meet their expectations.
next steps
Next Steps

Smart Transfer Toolkit for Students

Forum for Sharing Best Practices

Oversight and Accountability