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Southend Commercial Property Claims

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Southend Commercial Property Claims. Dedicated to bringing you a better service. Specific Team Contacts for Brokers A - K. Telephone: 0845 302 8410 Fax : 0845 300 8504. Team Manager: Cathy Davies Email: Mobile: 07800 691 445. Team Manager: Laurence Froment

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Southend Commercial Property Claims

Dedicated to bringing you a better service


Specific Team Contacts for Brokers A - K

Telephone:0845 302 8410

Fax: 0845 300 8504

Team Manager: Cathy Davies


Mobile: 07800 691 445

Team Manager: Laurence Froment


Mobile: 07800 692 880

First Notification of Loss (FNOL) Team 1

Email Address:pfnol1@aviva

Case Ownership Team 1


Jon-Paul Fitzgerald Phone Ext: 610009

Laura Skingley Phone Ext: 610124

Laura Fleming Phone Ext: 610166

Kayleigh Whittaker Phone Ext: 610005

Christina Hayles Phone Ext: 610047

Miroslava Slamena Phone Ext: 610231

Clare Dennis Phone Ext: 610270

Jack Burgess Phone Ext: 610212

Anne Irving Phone Ext: 610203

Aaron Rogers Phone Ext: 610251

Joanne Mooney Phone Ext: 610246

Tara Mitchell Phone Ext: 610193

Claire Smith Phone Ext: 610211

Victoria Hall Phone Ext: 610199

Victoria Dack Phone Ext: 610266

Laura Kelly Phone Ext: 610115

Juliette Hill Phone Ext: 610059

Debbie Jemson Phone Ext: 610004

Gillians Payne Phone Ext: 610118

Carol Russell Phone Ext: 610006

Daniel Kirkland Phone Ext: 610183

Rachel Berry Phone Ext: 610198

Lauren Sicheri Phone Ext: 610078

Shirley Grant-Maxim Phone Ext: 610153

Sue Holmes Phone Ext: 610262

Sam Brown Phone Ext: 610187

Daniel Sampford Phone Ext: 610132

Gabriel Johnson Phone Ext: 610263

Mark Cater Phone Ext: 610128

Tina Loerns Phone Ext: 610036

Keith Beresford Phone Ext: 610150


Did You Know?

  • You can notify a claim online via our new and improved online claim form - log onto, click on Commercial Insurance, select the product and click on 'new claim'. Simple!
  • Repairs carried out by our approved network of property repairers are guaranteed for 12 months.
  • Our loss adjusters can make interim payments directly from our system to keep your customers trading, So your clients receive their money faster and when they need it the most
  • Our loss adjusters - These experts work closely with us to ensure that, when a high value or complex claim occurs, they visit your customer at the earliest opportunity to get the claim moving. Our loss adjusters can even authorise claims to accelerate the speed of settlement.
  • We appreciate that behind every claim there’s an individual. That’s why we have a Commercial Property Centre of Excellence filled with experts to best support you
  • Keeping you updated - We know that few things are more frustrating than waiting for news. So we’ll keep you posted on claim developments in the way that best suits you, right through to settlement. And we’ll let you know what’s going to happen and by when, so you’ll always know what to expect
  • We have a proven weather response plan in place that’s been tried-and-tested by the floods in the summer of 2007. Not only did our network of suppliers meet claimants’ demands, we even deployed our own mobile Claims Help Bus to support our customers on the spot, face to face