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Technology Enabled Care Services. Annie Thompson NHS England. The challenge. Care of people with long term conditions accounts for : 50% of all GP appointments 64% of outpatient appointments 70% of all inpatient bed days

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technology enabled care services
Technology Enabled Care Services

Annie Thompson

NHS England

slide2

The challenge

  • Care of people with long term conditions accounts for:
    • 50% of all GP appointments
    • 64% of outpatient appointments
    • 70% of all inpatient bed days
    • There were 15.1m total hospital admissions in 2012/13, compared to 11.4m in 2002/03.
slide3

Our common challenges in health and social care

Public Health Outcomes Framework

NHS Outcomes Framework

Adult Social Care Outcomes Framework

Improving the wider determinants of health

Health improvement

Health protection

Healthcare public health and preventing premature mortality

Preventing people dying prematurely

Enhancing quality of life for people with care and support needs

Enhancing quality of life for people with long term conditions

Delaying and reducing the need for care and support

Helping people recover from episodes of ill health or injury

Ensuring that people have a positive experience of care and support

Ensuring that people have a positive experience of care

Treating and caring for people in a safe environment and protecting them from avoidable harm

Safeguarding adults who are vulnerable and protecting them from avoidable harm

slide4

The opportunity

“Mobile phones have made a bigger difference to the lives of more people, more quickly than any previous technology”

…but technology alone is not the answer

Mindsets and beliefs

Values

slide5

Technology enabled care services programme

  • Working collaboratively with stakeholders from industry, the NHS, social care, housing, the third sector, commissioners and providers, we have identified the issues and barriers to the wider adoption of technology enabled care services, highlighted the following four key areas as levers for change:
  • commissioning
  • procurement
  • measurement and metrics
  • information governance
slide6

Vision

“To enable the most appropriate outcome for the individual through the best use of technology to support health and care”

slide7

Technology Enabled Care Services Scope

Long term conditions scope

TECS now covers the whole Kaiser triangle, including prevention

Technologies in scope

Telemedicine

Telehealth

Telecare

Self care apps

Telecoaching

slide8

Technology enabled care services - Benefits

  • Allow patients to access their care anywhere
  • Improve patient and carer experience
  • Improve prevention of long term conditions
  • Improve clinical benefits
  • Develop a stronger evidence base
  • Work with industry to stimulate the market
slide9

Implementation

Whose responsibility is self-care?

Implementation through:

  • Leadership
  • Ownership
  • Mentoring and support

Contact me at: anniethompson@nhs.net

Tel: 07825421985