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eService FAQs. eService FAQs. Can you update the eService list without filing a document? Maintain My Cases page eService page when filing documents. eService FAQs. Why aren’t all my cases showing up on the Maintain My Cases page? When implemented went back 4 weeks to add cases

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eservice faqs1
eService FAQs
  • Can you update the eService list without filing a document?
    • Maintain My Cases page
    • eService page when filing documents
eservice faqs2
eService FAQs
  • Why aren’t all my cases showing up on the Maintain My Cases page?
    • When implemented went back 4 weeks to add cases
    • File a document electronically to the case to add to the list
eservice faqs3
eService FAQs
  • Your eService function is sending file stamped copies out, but what if the filing is rejected?
    • If the filing goes to the Pending Queue, the document replaced, eService is done again
    • Clerk’s do not reject filings
eservice faqs4
eService FAQs
  • While I was in the E-service tab, I de-selected our organization as one of the parties to be served since we are the filer, however when I went to the Email log to make a PDF of the e-service as proof of service for our records, I realized/noticed that unless you serve yourself as well, there is no record in the portal of e-serving the other parties. Is this correct?
    • Email Log
    • My Trial Court Filings icon
    • Email Provider
eservice faq
eService FAQ
  • If we deselect ourselves from the eService List, will that prevent us from getting served with opposing counsel’s filings as well?
    • eService is done by submission
    • Must select recipients for each submission
    • Official File Stamped copy of document with NEF
eservice faqs5
eService FAQs
  • Exactly where in the system do we have access to changing our email service addresses?
    • Maintain My Cases
    • eService List during filing process
eservice faqs6
eService FAQs
  • How do I remove myself from eService List?
    • Maintain My Cases
    • eMail Notification Sent to all eService List recipients