Call Center Outsourcing,
Alicia Gray is an BPO and outsourcing industry analyst, and writes about technology. Currently working with one of the BPO Services Provider Vcare Technology which is cisco based fastest growing largest independent call center & business process outsourcing (BPO) services provider. The management team of Vcare Tec has over 20 years of combined Contact Center, Customer Relationship Management, Telecom Billing and OSS systems, and Software Development Experience. My role has been instrumental in assisting businesses to choose the right BPO Services.