1 / 23

Customer Board Meeting December 7, 2011

United States Department of Agriculture Office of the Chief Financial Officer National Finance Center. Customer Board Meeting December 7, 2011. USDA, National Finance Center Customer Board Meeting December 7, 2011. Old Business Updates. Remedy Status. Remedy Requester Console

varden
Download Presentation

Customer Board Meeting December 7, 2011

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. United States Department of Agriculture Office of the Chief Financial Officer National Finance Center Customer Board Meeting December 7, 2011

  2. USDA, National Finance Center Customer Board Meeting December 7, 2011 Old Business Updates

  3. Remedy Status • Remedy Requester Console - Department of Justice/Coast Guard pilot implementation completed 7/30/2011 • Change Management (SCRs) implemented 9/10/2011 • All help desks are now supported by Remedy • Scheduled SCRs (PP21 forward) and unscheduled SCRs transitioned to Remedy from Microsoft Access DB • Exploring continued roll out of the Remedy Requester Console • None

  4. Help Desk Consolidation • Awarded contract for contractual support • Acquired necessary work space • Working to define the cost recovery parameters for all help desks • In process of addressing the following: • Business Processes • Cost Recovery • Staffing • IT needs • Staff and resources assigned to project • None

  5. Risk Mitigation for Legacy Payroll/Personnel Systems • Purchased Modernization Workbench Software • Purchased Mainframe Express Enterprise Edition Software • Completed basic SQL and Relational database training • Awarded Service Contract for Software installation and configuration • Funding approved • Scheduling DB2/COBOL training • Developing prototypes of Web-based IRIS screens by the end of the second quarter of 2012 for customer review • None

  6. Enterprise Reporting Solution • Designed future state systems architecture including hardware, software, and security • Developed business intelligence and conceptual design model with identified payroll and personnel subject areas • Conducted iterative series of customer requirements workshops to define high-level business, functional, and system requirements based on customer needs and available functionality • Developed an Outreach Strategy and Communications Plan to equip stakeholders with the capabilities needed to be successful with the new solution • Funding approved • Preparations for Launch of Build 1 for PPS data: • Determine customer data extract needs from FOCUS and incorporate into future state warehouse requirements • Refine the implementation road map based on conceptual design recommendations • Implement Outreach Strategy and Governance framework • None

  7. USDA, National Finance Center Customer Board Meeting December 7, 2011 November 2011 PRT Recap for PPS

  8. Schedule Release Summary • GESD Projects Scheduled • 91 Projects Scheduled • GESD Projects Unscheduled Breakdown • 105 Pending (HOLD/RESP) • 137 FRD • 135 TBD • 53 Under evaluation to determine FRD due date

  9. Schedule Release Summary as of 11/15/11 Unscheduled Project Breakdown By Line of Business (LOB)

  10. Schedule Release Status • CY 2012 Pay Period 04 Projects • 37 Projects Scheduled • CY 2011/2012 Annual Release Projects • 5 Projects Scheduled • Off Release Projects • 40 Projects Scheduled

  11. Software Change Request Totals • Software Change Requests • 2009, 547 SCRs Completed • 2010, 540 SCRs Completed • 2011, 384 SCRs Completed (as of 11/15/2011)

  12. Software Problem Report (SPR) Summary

  13. SPR - Average Age at Closure (Days)

  14. Software Problem Report (SPR) Totals • SPRs • 2009, 1265 SPRs Completed • 2010, 1490 SPRs Completed • 2011, 1203 SPRs Completed as of 9/30/11

  15. United States Department of Agriculture Office of the Chief Financial Officer National Finance Center New Business

  16. 2011 W-2 Issuance Process • Completed W-2 transaction code and agency testing • 15 Agencies/Departments participated in testing • Completed W-2 print test and W-2 mailing • Finalizing 2011 W-2 project plan, 2011 W-2 project kickoff meeting is scheduled for 12/7/11 • Organizing staff to meet demands of clearing items in 2011 W-2 suspense • First pass of 2011 W2s scheduled for 12/29/11 • Clearing of 2011 suspense scheduled to begin 12/30/11 • Printing/mailing of 2011 W-2s scheduled to begin 1/10/12 and completed by 1/31/12 • 2011 W-2s on EPP/Reporting Center scheduled for 1/13/12 • Turbo Tax and Tax Cut downloads scheduled for 1/17/12 • VIP W-2s scheduled for 1/31/12 , as well as the mailing of all remaining 2011 W-2s • 2011 W-2Cs scheduled to begin on 2/6/12 with any corrections necessary • Customer Notification will be sent addressing the W-2 schedule • W-2 schedule is subject to change • The last day for an agency to request a W-2 be placed on HOLD is 12/23/11, please process your payments as timely as possible to avoid using the HOLD process • The employer paid portion of health care premiumswill be included in Box 12 of the W-2 beginning in 2012. The amount will be presented to comply with President Obama’s health care plan and will NOT be included in Box 1 as a taxable amount • Historically 97.84% of all W-2s will be available on EPP and Reporting Center on 1/13/12. This means that 15,000-16,000 will need to be cleared from suspense. If an employee’s W-2 is not on EPP on 1/13/12, please inform them that their W-2 will be released prior to 1/31/12

  17. 2012 Annual Pay Raise • On 11/16/11, NFC issued the CAPPS Notice regarding the 2012 Annual Pay Raise Kickoff which included the pay raise procedures, timeline, and the required forms • On 11/19/11, NFC held a conference call with the customers to ensure that everyone was aware of the 2012 Annual Pay Raise Procedures (based on the President’s 2-year pay freeze) • Non Foreign employees are excluded from the Pay Freeze as stated in the NFC Bulletin, Title I, 11-2, Annual Pay Raise, dated 1/7/11. It includes the pay plans that NFC will automatically process a pay adjustment for the Non Foreign Areas.  All other pay plans, not listed under section “Federal Pay Increases Processed Automatically In Pay Period 01, 2011” in the Bulletin, must be submitted to NFC per the 2012 Annual Pay Raise Procedures • Submit test participation forms to the Annual Pay Raise mailbox on 12/8/11 • Submit security access forms to NFC’s Security mailbox on 12/8/11 • Submit agency requirements to the Annual Pay Raise mailbox on 12/30/11 • Submit agency TMGT table update requests to the Annual Pay Raise mailbox on 12/30/11 NOTE:If the Executive Order is signed earlier by the President, the Pay Raise Activities TIMELINE will be adjusted accordingly • None

  18. Electronic Paperless Personal Benefit Statements • Working with agencies to address reporting and fine tuning requirements with development staff • No FRD will be prepared as per the existing process for annual projects • Print will be suppressed for those agencies making this determination • Annual personal benefit statement preparation is in process • CAPPS notice will be prepared and sent by 12/2/11 requesting final participation response by 12/16/11 • Timely receipt of agency participation must be met

  19. United States Department of Agriculture Office of the Chief Financial Officer National Finance Center EmpowHR

  20. Incident Report (IR) Summary

  21. EmpowHR Incident Report (IR) Average Age at Closure

  22. EmpowHR In-sourcing • Staff attended formal PeopleSoft Training • Scheduled over 21 Unisys-led Knowledge Transfer sessions resulting in over 240 hours of training for over 35 employees across GESD and ITSD • Collected 40+ hrs. of audio files from Unisys on identified knowledge areas for current and future staff to reference • Collected, reviewed, and cataloged over 60 technical, functional and project management documents for future reference • Created over 20 Individual learning plans for each new/current employee to assess, identify, and track critical KSA’s related to the transition • Migrated CY11-Release 10 and Person Model to Prod • Proceeding with staffing the last new DBA position • Preparing/finalizing FRDs, scheduling design reviews, developing NAFI, CY12-PP01, and CY12-PP04 Releases • Attended fit-gap sessions and reviewing requirements/preparing FRDs for FEMA and One USDA implementations • Proceeding with Security Clean-up Project • Continue to attend/participate in training and knowledge transfer sessions • Continue to gather, review, and catalogue Unisys documentation • Continue to shadow and monitor current contractor development staff • Own 80% of development work by CY 12 PP4 Release • Own 100% of development work for CY12 PP12 Release • Continue internal and external stakeholder engagement (e.g., internal communications, external webpage, customer forums etc.) • None

  23. Move of EmpowHR Application to PCF/BCF • Design/Cost Estimate approved by NFC/CIO Technical Review Board • Project plan/schedule created • Creating an Integrated Product Team • Executive Team will continue to meet weekly until the 6/30/12 implementation date • Implementation plan being finalized • NFC to begin hosting EmpowHR Application at PCF/BCF by 6/30/12 • EmpowHR maintenance contract Period of Performance (POP) ends 6/30/12 • Can extend POP for three months, if necessary

More Related