The Quality Maturity Model. (so far). Frankie Wilson Brunel University, UK. Structure of this talk. Initial premises Description of the research Results (so far) The emerging Quality Maturity Model Questions (for you) Open floor. Definition.
Brunel University, UK.
… and people are people …
… so the performance you get depends on what you measure.
“If you don’t know where you are, a map won’t help.”
Watt S. Humphrey
Aim of this research to develop a quantitative measure of this “fuzzy” (qualitative, non-evidenced) concept, and so promote wider engagement.
… so over to you …
for taking part in my research