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Microsoft Operations Framework MOF 4.0 A Comprehensive IT Service Lifecycle. Clare Henry Group Program Manager Microsoft Operations Framework Microsoft Corporation. www.microsoft.com/mof. MOF 4.0 – Session Goals. Demonstrate the need to think and act as a Service Provider
Group Program Manager
Microsoft Operations Framework
Scripts and Code
* Source Open Compliance & Ethics Group
* Source AMR Research Mar, 2008
MOF 4.0 Supports the IT Organization to Deliver Efficient and Effective IT ServicesThe IT pro breathes easier, the organization gains an edge
IT Deploys VirtualizationVirtualization supports Service Management improvement by making it easier and cost effective to achieve higher levels of capacity, availability and continuity but sometimes there are challenges…
Deliver SMFsThe Deliver Phase helps IT professionals more effectively design and deliver IT services, infrastructure projects, or packaged product deployments.
Operate SMFsThe Operate Phase helps IT professionals efficiently operate, monitor, and support deployed services in line with agreed-to service level agreement (SLA) targets.
Manage SMFs The Manage Layer establishes decision-making processes and the use of risk management, change management, and controlsthroughout the IT service lifecycle
Planning and Design
Hyper-V Security Guide
SCVMM Security Guide
Service Level Dashboard
Offline VM Servicing V2
Run Book Automation
Review Authority Documents
GRC Authority Docs
Subject Matter Experts
MOF Core IP
Guidance for key IT scenarios
Integrate architecture and development
Training and Certification
Training materials for partners
Content rating, tagging, webcasts
Contributions MOF & SA
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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.