Veterans’ Services Office

1. Volusia County Veterans’ Services Office

2. Mission Statement To serve America’s veterans, their spouses, and their families with dignity and compassion. To be their principal advocate in ensuring they receive the benefits to which they are entitled and to promote the health, welfare, and quality of life of all veterans in recognition of their service to this nation.

3. Locations DeLand 123 W. Indiana Avenue Daytona Beach 250 N. Beach Street Orange City 775 Harley Strickland New Smyrna Beach 107 E. Canal Street

4. VETERANS SERVICES DIVISIONORGANIZATION CHART COMMUNITY SERVICES DIRECTOR DAVID F. BYRON VETERANS SERVICE OFFICER JEFFEREY L BUMB DAYTONA BEACH OFFICE DELAND OFFICE ORANGE CITY OFFICE NEW SMYRNA BEACH OFFFICE SENIOR COUNSELOR RAYMOND ALLEN, JR. SENIOR COUNSELOR ALY RIVERS SENIOR COUNSELOR TIMOTHY ALGIERE WEDNESDAY-FRIDAY SENIOR COUNSELOR TIMOTHY ALGIERE MONDAY-TUESDAY COUNSELOR JOYCE McBRIDE COUNSELOR FREDDY SPANO COUNSELOR PANTOS ELLIS-PETTUS COUNSELOR VACANT STAFF ASSISTANT I REBECCA RAU STAFF ASSISTANT II JENNIFER CASTALDI

5. Florida state statute Florida law requires each Florida county to employ a veterans’ service officer to assist veterans and their dependents in filing for benefits from the U.S. Department of Veterans Affairs. The law also states that the Florida Department of Veteran Affairs (FDVA) is responsible for initial certification and training.

6. Estimated Demographics2014 • Veterans living in Volusia County 55,632 • Military retirees, National Guard/Reservist • living in Volusia County 8,432 • Total of veterans in Volusia 64,064 • Current population of Volusia residents 507,731 • Veterans represents 12.6 percent of all residents

7. Florida

8. Veteran population Based on 2014 census data, California, Florida and Texas have the greatest number of veterans in the United States.

9. Veteran Services Past Budget History • FY 2013-14 $561,135.00 • FY 2012 -13 $575,800.00 • FY 2011 -12 $533,749.00

10. Veteran Services’ budget FY 14/15 • Personnel $540,050 • Operating $96,116 • Total $636,166

11. Veterans’ Services 2013/14 In FY 13-14, Volusia County’s Veterans’ Services Office: • Clients : 8,710 • Claims and appeals: 8,064 • Retroactive claims processed: $16,312,189.19 • Compensation and pension benefit payments: $186,200,00.00 • Annual VA Housing Benefits: 1.3 billion

12. Services Provided • Assist in filing: • Compensation benefits • Pension benefits • Vocational rehabilitation • Educational benefits for veterans and dependents • Adaptive housing and automobile Grants • Medical enrollment

13. Services Provided • Assist in filing for: • Insurance benefits • Burial benefits • Service documents • Private medical records • CHAMPVA and TRICARE enrollment • Appeals

14. Additional Services • Assist widows with filing for survivor benefits program • Provide income letters • Casualty reporting • Conduct home/nursing home visits • Legislative efforts – CVSOA • Property Tax Exemption

15. Additional Services Continued • Support in outreach – Yellow Ribbon Programs, local colleges and universities – 75 Veterans Organizations – Nursing Homes & ALF’S – County supported activities like Volusia County Veteran’s Treatment Court, Volusia/Flagler Coalition for the Homeless, and TDLCB.

16. Emory L. Bennett Memorial Veterans’ Nursing Home 1920 Mason Avenue, Daytona Beach, Florida

17. William V. Chappell Jr.Veterans’ Administration Outpatient Clinic 551 National Health Care Boulevard, Daytona Beach

18. Department of Veterans’ Affairs Community Based Outpatient Clinic 2583 S. Volusia Avenue, Orange City

19. VETERANS CENTER 1620 MASON AVENUE DAYTONA BEACH, FL 32114

20. All Gave Some Some Gave All