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On Demand Services: An Enabler of Supply Chain Strategy. Scott Needham Managing Director, Leadtec. What will be Covered?. What is an On Demand Service? On Demand as an Enabler of Supply Chain Strategy. What is an On Demand Service?. An On Demand Service is Software as a Service (SaaS)

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Presentation Transcript
slide2

On Demand Services: An Enabler of Supply Chain Strategy

Scott Needham Managing Director, Leadtec

what will be covered
What will be Covered?
  • What is an On Demand Service?
  • On Demand as an Enabler of Supply Chain Strategy
what is an on demand service
What is an On Demand Service?
  • An On Demand Service is Software as a Service (SaaS)
  • “Software Deployed as a Hosted Service and Accessed Over the Internet”
  • Key Innovations Beyond Hosted Service:
    • Multi-tenant Architecture
    • Scalability
    • Customisable
  • Reduces Risk, Brings IT Spending in

Line with Business Returns

on demand services main stream
On Demand Services – Main Stream
  • Search: The Original On Demand Service
  • Google and Yahoo Enter the Business World:
    • Gmail for Domains, Yahoo Business Mail
    • Writely, Google’s On Demand Word Processor
    • Google Spreadsheets
  • “Services Disruption” – Ray Ozzie takes over from Bill Gates
  • Microsoft Responds with Office Live…
  • Enablers for SME Businesses
on demand services business
On Demand Services – Business
  • Leadtec’s CRM Story - On Demand as an Enabler
  • “The Business Web” – Marc Benioff Berates, Mocks the Big Software Providers…
  • Over 22,000 Clients, 400,000 Users
  • The AppExchange, 200 On Demand Application Vendors
  • Creation of New Markets
on demand services supply chain
On Demand Services - Supply Chain
  • The Supply Chain is Inherently Distributed – On Demand Services are Well Suited
  • Example – On Demand Communications and Translation Services
slide8

Traditional Software Solution…

Trading Partner A

Trading Partner B

Trading Partner C

Trading Partner D

Web Services

HTTP

AS2

FTP

“EDI over the internet is free…”

Supplier 1

Supplier 2

Supplier N

Communication

ERP-Accounting

slide9

Traditional Software Solution…

Trading Partner A

Trading Partner B

Trading Partner C

Trading Partner D

EDI X12

Flat File

EDI EDIFACT

XML

“We’ll all use an industry standard…”

Supplier 1

Supplier 2

Supplier N

Communication

  • $10Ks of Software, Consulting & Maintenance

Translation

  • $10Ks of Infrastructure, Data Center , DR sites

Support: 24-7 or just Business Hours ?

ERP-Accounting

  • 1-3 Full-time Equivalent Support Staff…
slide10

On Demand Service…

Trading Partner A

Trading Partner B

Trading Partner C

Trading Partner D

Web Services

HTTP

AS2

FTP

Communi-cations

Protocol of Choice

Supplier 1

Supplier 2

Supplier 3

ERP-Accounting

slide11

On Demand Service…

Trading Partner A

Trading Partner B

Trading Partner C

Trading Partner D

EDI EFIFACT

EDI X12

XML

Flat File

Communi-cations

Trans-lation

  • Typically Less than $10K Up-Front
  • Often Less than $500 per Month
  • Includes 24-7 Support, Disaster Recovery, Specialist Expertise

Format of Choice

Supplier 1

Supplier 2

Supplier 3

ERP-Accounting

on demand services supply chain1
On Demand Services - Supply Chain
  • Powerful and Cost Effective Solution for Large Enterprises
  • An Enabler for the Medium and Small Enterprise
challenges to on demand
Challenges to On Demand
  • Reliability: What if the service goes down?
    • On Demand Service Providers Invest More in Availability and Reliability
  • Security: Is my data safe?
    • On Demand Service Provider Invest More in Security
  • Useability: Do I have to wait for web browser refreshes?
    • Smart Clients and move to the “Business Web”
slide14

Other On Demand Services…

EANnet

Community Management

GS1 CMT

Head Office

ERP-Accounting

slide15

The Future…

Communi-cations Server

Trans

-action Server

Product Data

Synch

Scan Packing/Logistics

Business

Intelligence

Head Office

ERP-Accounting

Warehouse 1

Warehouse n

overview
Overview
  • On Demand Services are Here and the Way of the Future
  • On Demand Services are Enabling Supply Chain Strategies Today
  • Exciting On Demand Services are in the Pipeline.
slide17

Thank You

Scott Needham

Managing Director

Leadtec