Five Steps to a More Intelligent HR Function Measuring, Analysing & Improving People Performance

2. Five Steps to a More Intelligent HR FunctionMeasuring, Analysing & Improving People Performance Presenters: Bernard Marr, Founder and CEO, Advanced Performance Institute Lorna Daly, Customer Account Manager, Halogen Software UK Today’s Webinar Is Sponsored By Halogen eAppraisal™ is one of the most highly recommended Employee Performance Management solutions on the market. It provides a powerful, flexible and cost-effective way to align goals, deliver detailed performance evaluations, develop critical talent and drive employee performance.

3. How to Participate Today • Open and close your Panel • View, Select, and Test your audio • Submit text questions • Q&A addressed at the end of today’s session • Everyone will receive an email within 24 hours with a link to view a recorded version of today’s session

4. Bernard Marr Today’s Presenters: Founder and CEO, Advanced Performance Institute Lorna Daly Customer Account Manager, Halogen Software, UK

5. Book Giveaway – Stay Tuned

6. Outline Introduction & Background More Intelligent HR Decision Making Intelligent HR strategies Intelligent HR information Intelligent insights Intelligent communication Intelligent decision making Conclusion / Discussion

7. Background ■ ■ Research Consulting Training

8. Companies & Organisations ■ ■ Research Consulting Training

9. The Rowing Analogy

10. The Boat Analogy

11. Loosing Weight Analogy

12. The Intelligent Company Model 1. Agree Strategic Objectives and Priorities Strategic Review 5. Make Better-Informed Decisions 2. Collect the Right Management Information Information and Communication Infrastructure 4. Present and Communicate the Insights 3. Analyse the Data and Extract Insights

13. The Intelligent Company Model 1. Agree Strategic Objectives and Priorities Strategic Review 5. Make Better-Informed Decisions 2. Collect the Right Management Information Information and Communication Infrastructure 4. Present and Communicate the Insights 3. Analyse the Data and Extract Insights

14. The Spotlight Analogy

15. Strategy Maps

16. Strategy Maps

17. The Tesco Model

18. Cascading the Strategy Map

19. HR strategy map

20. The Intelligent Company Model 1. Agree Strategic Objectives and Priorities Strategic Review 5. Make Better-Informed Decisions 2. Collect the Right Management Information Information and Communication Infrastructure 4. Present and Communicate the Insights 3. Analyse the Data and Extract Insights

21. Using Measures to Inform Decision Making

22. Measuring and Counting

23. The Spotlight Analogy

24. Key Performance Questions

25. What can we measure?

26. Measures of People Performance

27. The Intelligent Company Model 1. Agree Strategic Objectives and Priorities Strategic Review 5. Make Better-Informed Decisions 2. Collect the Right Management Information Information and Communication Infrastructure 4. Present and Communicate the Insights 3. Analyse the Data and Extract Insights

28. Analytics & Experiments

29. The Google Case Study

30. The Intelligent Company Model 1. Agree Strategic Objectives and Priorities Strategic Review 5Make Better-Informed Decisions 2. Collect the Right Management Information Information and Communication Infrastructure 4. Present and Communicate the Insights 3. Analyse the Data and Extract Insights

31. Common KPI Dashboard

32. Learning from Newspapers

33. The Intelligent Company Model 1. Agree Strategic Objectives and Priorities Strategic Review 5. Make Better-Informed Decisions 2. Collect the Right Management Information Information and Communication Infrastructure 4. Present and Communicate the Insights 3. Analyse the Data and Extract Insights

34. School Analogy

35. Performance Review Meetings

36. Conclusions Decision Making is everyone’s everyday job Intelligent Data: Agreed KPQs and KPIs Intelligent Communication: Narratives & Visuals Intelligent Strategy: Clear Objectives & Strategy Maps Intelligent Insights : Analytics and Experiments Intelligent Decision Making: Improvement Meetings Embrace a Culture of driving High Performance

37. Who is Halogen Software ?

38. Built on Delivering Great Value! • Established 2001 • Nearly 2,000 customers worldwide • HQ Canada. Offices in London, UK, Melbourne and Sydney, AU. • 100+ customers with more than 5,000 employees • 38 consecutive quarters of record growth • Cash flow positive, built vs bought market share • Recognised as a market leader (Gartner, Bersin, others…) Leaders Magic Quadrant 2009 | 2011

39. Who Buys Halogen? Nearly 2 million users in every industry.

41. The ROI of Talent Management • Companies with strong talent practices outperformed their peer group, earning 22% higher shareholder returns (McKinsey). • Good people practices can increase a company’s value by as much as 30% (Watson Wyatt). • Firms on the Fortune “100 Best Companies to Work for” list outperform the S&P 500 and the 3000 by as much as 10%.

42. Metrics for All Levels of ManagementLinking Activities to Strategy

43. Dashboard

44. Goal Tracking

45. Goal Report

46. Organisational Metrics Succession Planning • The Role of the Board • Assessing potential talent • Mitigating risk • Making CEO accountable for executing succession management • Planning the development of critical successors • The Role of the CEO • Critically assess talent-related business risks beyond hierarchical view of succession • Steward of talent for at least one, sometimes two layers below the sr. management team + other critical roles within • Hold senior leaders accountable for identifying company’s most critical and strategic talent areas

47. Organisational Metrics Succession Planning • Identification of talent (candidates) • Identification of talent (candidate) pools • Measurement of progress/ development • Stats on talent reviews • High risk positions

48. Succession Planning

49. Talent Inventory 1 = high potential

50. Talent Profile