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From Paper to Digital. Issues and Solutions for Small IP Offices. Mr. Armen Azizyan Intellectual Property Agency Republic of Armenia. Country Information. Area 29,74 km 2 Population 3,299,000 Number of Applications Per Year Patents 200 Trademarks 5000 Industrial design 30

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from paper to digital

From Paper to Digital

Issues and Solutions for Small IP Offices

Mr. ArmenAzizyan

Intellectual Property Agency

Republic of Armenia

slide2

Country Information

Area 29,74 km2

Population 3,299,000

Number of Applications Per Year

  • Patents 200
  • Trademarks 5000
  • Industrial design 30

IP Agency Staff 50

slide3

Electronic Presence

Phases ensuring Electronic Presence

  • On-line presence
  • Computerization of internal procedures
  • Infrastructures development
slide4

On-line Work With Clients

Issues involved in development of procedures for online work with clients

  • Person identification
  • Digital signature
  • Work with related entities
  • Computer literacy
slide5

Automation of Internal Procedures

Issues involved in paperless system

  • Big expenses for IT infrastructure and software
  • Human factor
  • Change management
slide6

Infrastructure Development

  • Digital signatures
  • Internet accessibility
  • IT Modernization
slide7

External Obstacles

Development level of other elements of eGovernance

  • Electronic payments
  • Digital signature
  • IT infrastructure
  • Computer literacy
  • Internet accessibility
  • Compatibility issues with existing systems
slide8

Next Step

Opening and management of electronic accounts for clients

“IP Account Running and Management”

slide9

Thank You

Armen Azizyan

Head, IP Agency

Republic of Armenia

aazizyan@aipa.am

www.aipa.am