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Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D. PowerPoint Presentation
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Understanding and Improving Spaceflight Teamwork in Long-Duration Missions Kim Jentsch , Ph.D. Eduardo Salas, Ph.D. Steve Fiore, Ph.D. University of Central Florida. Project Title. Technical Goals and Objectives. Technical Approach. Interviews with 12 NASA astronauts with LDSF experience

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slide1

Understanding and Improving Spaceflight Teamwork in Long-Duration Missions

Kim Jentsch, Ph.D.

Eduardo Salas, Ph.D.

Steve Fiore, Ph.D.

University of Central Florida

project title
Project Title

Technical Goals and Objectives

Technical Approach

  • Interviews with 12 NASA astronauts with LDSF experience
  • Observation of current team training
  • Analysis of archival data from analogue populations
  • Laboratory studies
  • Field experiment for new debriefing approach
  • Training for flight directors
  • Identify team training needs for LDSF crews
  • Develop and test team training strategies
  • Develop recommendations measuring teamwork and cohesion

Strategic Alignment with NASA KSC

Value and Benefit

  • Recommendations for team training content, methods, and sequencing prior to and during a mission
  • Identification of organizational support factors influencing training effectiveness
  • Validation of new team debriefing approach
  • Metrics for assessing teamwork and cohesion
crew resource management
Crew Resource Management

Instructional Strategies

Team Environments

Aircrew

Air Traffic Control

Military Command and Control

Nuclear power

Shipping and maritime

Medical

Space flight

  • Awareness
  • Case studies / review of accidents and incidents
  • Demonstration
  • Practice
    • Role-plays
    • PC-based simulation
    • High fidelity simulation
  • Feedback
    • Post-performance debriefs (after action reviews)
crew resource management1
Crew Resource Management

Instructional Strategies

Team Environments

Aircrew

Air Traffic Control

Military Command and Control

Nuclear power

Shipping and maritime

Medical

Space flight

  • Awareness
  • Case studies / review of accidents and incidents
  • Demonstration
  • Practice
    • Role-plays
    • PC-based simulation
    • High fidelity simulation
  • Feedback
    • Post-performance debriefs (after action reviews)
team debriefs
Team Debriefs
  • Frustrating, inefficient, ineffective

Motivating, focused, impactful

slide7

“Give a [team] a fish and they’ll eat for a day...

… teach a [team] to fish and they’ll eat for a lifetime.”

slide9

Team Dimensional Training

Team

Effectiveness

TDT teams showed 268% better performance than control group

slide10

Task

Knowledge

Team Dimensional Training

Teamwork

Knowledge

Teammate

Knowledge

slide11

Task

Knowledge

Team Dimensional Training

Teamwork

Knowledge

Adaptive

Performance

Teammate

Knowledge

tdt process
TDT Process
  • Goals are process rather than outcome-oriented
  • Facilitator creates and maintains a psychologically safe learning climate
  • Discussion is structured around effective model of teamwork
  • Feedback is balanced in terms of positives and negatives
  • Team members self-correct
tdt process1
TDT Process
  • Goals are process rather than outcome-oriented
  • Facilitator creates and maintains a psychologically safe learning climate
  • Discussion is structured around effective model of teamwork
  • Feedback is balanced in terms of positives and negatives
  • Team members self-correct
tdt process2
TDT Process
  • Goals are process rather than outcome-oriented
  • Facilitator creates and maintains a psychologically safe learning climate
  • Discussion is structured around effective model of teamwork
  • Feedback is balanced in terms of positives and negatives
  • Team members self-correct
tdt process3
TDT Process
  • Goals are process rather than outcome-oriented
  • Facilitator creates and maintains a psychologically safe learning climate
  • Discussion is structured around effective model of teamwork
  • Feedback is balanced in terms of positives and negatives
  • Team members self-correct
tdt process4
TDT Process
  • Goals are process rather than outcome-oriented
  • Facilitator creates and maintains a psychologically safe learning climate
  • Discussion is structured around effective model of teamwork
  • Feedback is balanced in terms of positives and negatives
  • Team members self-correct
field experiment
Field Experiment

Can TDT improve individuals’ ability to perform in ad hoc teams?

Can TDT reduce training time for certification?

research plan
Research Plan
  • Trainees in control condition (10 individual flight controllers) – no change to existing practices for debriefing
  • Trainees in treatment condition (10 individual flight controllers) - debriefed after integrated simulations using TDT
  • What is being collected?
    • 45 min survey of trainee personality and knowledge collected PRIOR to first integrated simulation
    • 5 min survey after 1st,- 4th integrated simulation (medium or high)
    • Card sorting task after 4th integrated simulation
    • Audio of debriefs for integrated simulations
    • Archival data on certification time
preliminary results
Preliminary Results
  • Significant improvement in perceptions of learning climate
  • Data on learning is trending in support of our expectations
thank you

Thank You!

Questions?